Assistant Store Manager - Craigavon (40 hours)

Rituals; Craigavon; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the retail sector is seeking an Assistant Store Manager to enhance team performance and customer satisfaction. This role involves motivating staff, supporting the Store Manager, and fostering a positive store culture. Ideal candidates will have prior retail experience and strong people management skills.

Qualifications

• Prior relevant experience at Assistant Store Manager level or equivalent.
• People management skills including communication and motivation.
• Experience in driving behavioral change and developing others.

Responsibilities

• Motivate the team and ensure excellent customer service.
• Support the Store Manager in day-to-day business activities.
• Recruit, hire, and retain a diverse store team.

Skills

Communication

Motivation

Coaching

Decision-making

Problem-solving

Job description

Job Description

As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork, and efficient operations every day.

You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback. You’ll help to recruit, hire, and retain a diverse and talented store team. You’ll coach your team members to help them feel more engaged while achieving their full potential. Finally, you’ll serve as your Store Manager’s right hand by assisting with day-to-day business activities!

Qualifications

High energy, low ego, and a good sense of humor!

You are unique because of your ability to encourage others and achieve your store’s goals in customer satisfaction and sales. Additionally, as Assistant Store Manager, you are inspiring and performance-oriented.

On top of that, you have:

• Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
• People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
• Experience in sharing knowledge to drive behavioral change and develop others.
• Decision-making and problem-solving skills.