Assistant Store Manager (Clincl)

Boots UK; Altrincham; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced parental leave and gift card

Flexible benefits scheme

Job summary

Boots Opticians is seeking an Assistant Manager to lead a diverse team and deliver an outstanding customer journey. You will collaborate with the Store Manager to execute the commercial plan, oversee store operations and clinical activities, and develop staff through coaching and training.

This role requires GOC registration, prior customer-facing experience and a proactive, learning mindset. A structured development path and leadership training are provided to help you grow within Boots

Qualifications

• GOC registered
• Experience in a customer-facing role
• Desire to learn
• Led or coached a team

Responsibilities

• Lead and inspire the team to deliver an exemplary customer journey
• Work across the store including customer service, operations and clinical activities (pre‑screening, dispensing, accuracy checks)
• Create and maintain rotas and conduct performance reviews
• Support the Store Manager to implement the commercial plan and develop colleagues’ skills

Skills

Customer facing experience

Leadership/Coaching

Job description

About The Role

As an Assistant Manager at Boots Opticians, you will lead and inspire your team to deliver an exemplary customer journey. You will play an important role within your store, working closely with the Store Manager, to create and deliver the commercial plan to help the business to grow and change for the better. Working across the whole store, your days will be full of variety. You will be involved in everything from customer service, store operations as well as the clinical activities which include patient pre‑screening, dispensing, accuracy checks and much more. You will manage a team with a variety of experience and clinical knowledge, providing you with the opportunity to help them develop their knowledge, skills and shape their future careers. This also includes completing management tasks such as creating and maintaining rotas, return to work reviews and performance management. We will support you in completing our industry leading ‘Step into Optics’ training programme along to help you to develop your clinical knowledge. With leadership training programmes also available, we are committed to helping you develop and carve out a career at Boots Opticians.

What You’ll Need To Have

• These are the essential skills or experience needed to succeed in this role.
• GOC Registered
• Experience working in a customer facing role
• Desire to learn
• Led or coached a team

It would be great if you also have

These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don’t match this additional criterion.

• Experience working in a clinical environment

Our Benefits

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots Opticians?

At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better.

Additional Requirements

This role requires the successful candidate to complete a Pre‑employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.