Assistant Store Manager (Clincl)

The Boots Company PLC; Altrincham; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Retirement plan

Annual bonus

Employee discounts

Enhanced leave pay

Flexible benefits

Counselling service

Job summary

Boots Opticians in Altrincham is seeking an Assistant Manager to lead and inspire the store team, delivering an exemplary customer journey and supporting the Store Manager with commercial plans.

You will work across the store, from customer service to operations and clinical activities such as patient pre-screening and dispensing. Training and leadership development are provided to help you grow.

Qualifications

• GOC registered with UK regulatory body.
• Experience in a customer facing role.
• Led or coached a team.
• Desire to learn and develop professionally.

Responsibilities

• Lead and coach store team to deliver an excellent customer journey.
• Oversee store operations and contribute to the commercial plan.
• Involve in clinical activities including patient pre-screening and dispensing.

Skills

GOC registered

Customer facing

Team leadership

Desire to learn

Job description

About the role

As an Assistant Manager at Boots Opticians, you will lead and inspire your team to deliver an exemplary customer journey. You will play an important role within your store, working closely with the Store Manager, to create and deliver the commercial plan to help the business to grow and change for the better.

Working across the whole store, your days will be full of variety. You will be involved in everything from customer service, store operations as well as the clinical activities which include patient pre-screening, dispensing, accuracy checks and much more.

You will manage a team with a variety of experience and clinical knowledge, providing you with the opportunity to help them develop their knowledge, skills and shape their future careers. This also includes completing management tasks such as creating and maintaining rotas, return to work reviews and performance management.

We will support you in completing our industry leading ‘Step into Optics’ training programme along to help you to develop your clinical knowledge. With leadership training programmes also available, we are committed to helping you develop and carve out a career at Boots Opticians.

Where a role is advertised as full‑time, we are open to discussing part‑time and job share options during the application process.

This role requires the successful candidate to complete a Pre‑employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.

What you’ll need to have

• These are the essential skills or experience needed to succeed in this role.
• GOC Registered
• Experience working in a customer facing role
• Desire to learn
• Led or coached a team

It would be great if you also have

These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don’t match this additional criterion.

• Experience working in a clinical environment

Our benefits

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third‑party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots Opticians?

At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑based basis.