Assistant Store Manager, Calvin Klein St Pancras

PVH UK Group Limited; London; On-site; GBP 25,000 - 45,000; Full time

Job summary

Join a global lifestyle brand that values inclusivity and collaboration. As an Assistant Store Manager, you'll lead a passionate team, driving sales and creating exceptional customer experiences. Your role will be pivotal in maintaining the brand's standards and fostering a positive work environment. This is an exciting opportunity to make a significant impact in a dynamic retail landscape, where your leadership and innovative ideas can shine. Be part of a forward-thinking company that celebrates diversity and empowers its associates to thrive.

Benefits

Competitive salary

Comprehensive benefits program

Career advancement opportunities

Inclusive work environment

Qualifications

• Experience in supervisory roles within premium or luxury brands.
• Strong communication and conflict resolution skills.

Responsibilities

• Lead store teams to enhance sales and customer experience.
• Analyze performance and develop strategies for improvement.

Skills

People Management

Customer Service

Conflict Resolution

Communication

Collaboration

Adaptability

Education

High School Diploma

Bachelor's Degree (preferred)

Job description

Be part of an iconic story.

At Calvin Klein, we believe in fostering an inclusive and collaborative culture by celebrating different perspectives, backgrounds and beliefs to truly connect with our associates and consumers. Join us and have a meaningful impact on the world – and – endless opportunities to design your future.

About PVH

With a history going back over 130 years, PVH has excelled at growing brands and businesses with rich American heritages, becoming one of the largest global apparel companies. We have over 30,000 associates operating in over 40 countries with over $8 billion in revenues.

Founded in 1968 and acquired by PVH Corp. in 2003, Calvin Klein is a global lifestyle brand that exemplifies bold, progressive ideals and a seductive, and often minimal, aesthetic. We strive to make a positive impact on the world. We inspire passion in our people. We embody authenticity and embrace individuality.

Assistant Store Manager, St Pancras

About THE ROLE

Our stores are the life and soul of our business. They act as our main touch points with our ever-evolving consumer base.

As the world of retail evolves, we believe that for all other parts of the chain to work, our stores must set the tone of what our brands are all about.

To deliver this, we strive to hire individuals who live and breathe the values of our business, who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in today’s world, we must be nimble and adapt to change and evolution.

The Assistant Manager plays a key role in achieving these standards, leading by example and inspiring their teams through their passion and belief in our brands.

Responsibilities include:

• Leading the store teams to generate sales, profit, minimize losses, and create the best possible customer experience whilst ensuring the store is visually distinctive and impeccably maintained.
• Identify opportunities to grow the business and improve performance through collaboration.
• Maintain corporate visual merchandising directives and standards for sales floor and back room.
• Work alongside the visual merchandising team to ensure clear communication and understanding between VM and store teams.
• Partner with the store management team to build on business opportunities and achieve company standards and objectives.
• Focus staff on the importance of quality relationships with internal and external customers.
• Complete daily/weekly store walkthroughs; evaluate product performance, pricing, staff service levels and inventory levels.
• Communicate to the Store Manager what is driving sales and discuss any issues/priorities to develop strategies to maximize business.
• Analyze store level reports and create action plans to improve results.
• Assist with the manpower planning, identification, recruitment, interviewing and hiring processes.
• Participate in weekly management meetings alongside other staff meetings.
• Clearly communicate to staff: store and individual sales goals and other key performance expectations.

About YOU

• You connect to consumers and have a previous track record of supervisory or specialist roles within a premium or luxury brand.
• You'll have previous people management experience and act with purpose to resolve conflict and unproductive disagreements.
• You'll be an effective communicator with the ability to cultivate belonging.
• You collaborate to win and recognize and celebrate the contributions and achievements of others.
• You are courageous in giving feedback that promotes positive behavioral change.
• You adapt fast and work with pace.
• You are energetic and inspire trust showing a clear presence on the shop floor.
• You'll approach all issues with a ‘can do’ approach and make informed decisions to find in store solutions.

About WHAT WE OFFER

At PVH, we understand that the success of our organization is directly related to our hardworking and dedicated associates who contribute their time and talents to help make our Company the success it is. That is why we are committed to providing a competitive and comprehensive benefits program that offers the protection, peace of mind and flexibility designed to support our associates – both at home and at work.

PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging.

PVH Corp. or its subsidiary ('PVH') is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law.

DIVERSITY & EQUAL OPPORTUNITY We are committed to recruiting, training and providing career advancement to all associates regardless of gender, race, religion, age, disability, sexual orientation, nationality, or social or ethnic origin.