Assistant Store Manager - Bury St Edmunds (40 hours)

TN United Kingdom; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking company as an Assistant Store Manager, where you will play a pivotal role in creating memorable experiences for customers. This position offers the chance to lead a dynamic team, inspire others, and develop your skills in a vibrant retail environment. With a focus on customer satisfaction and sales performance, you will be the right hand to the Store Manager, fostering a culture of trust and teamwork. If you have a passion for motivating others and achieving store goals, this could be the perfect opportunity for you.

Qualifications

• Experience as an Assistant Store Manager or similar in retail or hospitality.
• Ability to motivate others and achieve store goals.

Responsibilities

• Support the Store Manager in daily operations and team management.
• Drive store performance through excellent customer service.

Skills

People management skills

Motivation

Coaching

Communication

Decision-making

Problem-solving

Job description

Join Rituals and be a key part of our supportive shop team, creating unforgettable experiences for every customer. Assist the manager in leading the team, and get the opportunity to grow your skills every day.

Job Description:

As Assistant Store Manager, your focus is on motivating your team and providing each customer with a meaningful shopping experience. You’re also second-in-command, ready to step in for your Store Manager and take charge when necessary. Your main goal is to drive your store’s performance by ensuring excellent customer service, effective teamwork, and efficient operations daily.

You’ll act as a role model and ambassador for Rituals. Your responsibilities include supporting your Store Manager in fostering a culture of trust, giving positive and constructive feedback, assisting in recruiting, hiring, and retaining a diverse and talented team. You’ll coach team members to help them engage fully and reach their potential, and serve as the right hand to your Store Manager in day-to-day business activities.

Please note this role is based in Bury St Edmunds, Suffolk.

Bring all of you:

High energy, humility, and a sense of humor!

You are unique because of your ability to motivate others and achieve store goals related to customer satisfaction and sales. You are inspiring and performance-oriented.

Requirements:

• Relevant experience at Assistant Store Manager level or similar in retail or hospitality.
• People management skills (e.g., communication, motivation, coaching, connection, inspiration).
• Experience in sharing knowledge to influence behavior and develop others.
• Decision-making and problem-solving skills.