Assistant Store Manager - Birkenhead (n131515)

NEXT; Birkenhead; On-site; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Discounts on NEXT products

Staff discounts

Sharesave Scheme

Wardrobe allowance

VIP sale access

Online benefits platform

Staff Shops discounts

Health & wellbeing services

Life assurance

Group health plan

Apprenticeship opportunities

Direct to Work

Networks Groups

Wellhub gym

Job summary

NEXT is hiring for a store leadership role in Birkenhead. You will support the Store Manager, inspire the team to deliver outstanding customer service, hit performance targets and maintain accurate stock processes in a fast-paced retail environment.

As a hands-on leader you will coach colleagues, communicate clearly, plan and prioritise workloads, and adapt to change while keeping the store running smoothly. We offer generous benefits and career development opportunities.

Qualifications

• Proven experience in a fast-paced retail environment.
• Strong leadership and coaching skills.
• Excellent communication with customers and colleagues.
• Ability to plan and prioritise workload.

Responsibilities

• Support the Store Manager in managing and inspiring your team to be at their best.
• Create an atmosphere delivering amazing service, achieving performance targets and accurate stock processes.
• Demonstrate a hands-on approach by working alongside the team.
• Ensure communication is up-to-date to meet business needs.

Skills

Customer service

Commercial awareness

Team leadership

Communication

Problem solving

Multitasking & organisation

Job description

SHIFTS YOU ARE APPLYING FOR: 37.50hrs p/w; Sun 09:30 - 16:30; Mon 09:00 - 17:30; Wed 09:00 - 17:30; Thu 09:00 - 17:30; Fri 09:00 - 17:30

About the Role:

• Support the Store Manager in managing and inspiring your team to be at their best, and stepping up to cover the store when needed
• Create an atmosphere where delivering amazing service, achieving performance targets and accurate stock processes is at the core of everything you do, in an environment which is commercial, operationally efficient and safe
• Demonstrate a hands-on approach for all operational and commercial activities by working alongside the team
• Ensure communication is up-to-date and accurate at all times in order to meet business needs

We'll offer amazing benefits (see list further below)

About You:

• You are passionate about our customers, our people and our products. This passion and energetic approach to work inspires others, creating a great working atmosphere and team spirit
• You have exceptional commercial understanding, with the know how to create a fantastic shopping experience for our customers
• A team player who works at their best in a results driven, fast paced and challenging environment. You adapt to change quickly and can successfully bring the rest of the team on board with the new objectives
• A great communicator and can work naturally with people at all levels. You stay calm and approachable even under pressure - always realistic with your expectations of others
• Confidently problem solve, make sound business decisions, challenge processes and generate innovative ideas to take the business forward
• Experienced in leading and coaching a high performing team and effectively dealing with people issues
• An effective multi tasker who can plan, organise and prioritise your workload

In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment.

This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship.

What's Next

In order to apply for this position you must not have had an unsuccessful application for a similar role in 6 months.

• Fantastic rewards for doing a great job and achieving great results
• 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
• 10% off most partner brands & up to 15% off Branded Beauty
• Sharesave Scheme
• 60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract)
• Early VIP access to sale stock
• Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
• Access to fantastic discounts at our Staff Shops
• Access a digital GP and other free health and wellbeing services
• Life assurance
• You can register for a discounted health plan for you and your family
• Financial Wellbeing - Save, track and enhance your financial wellbeing
• Apprenticeship - Earn, learn and gain a qualification (England stores only)
• Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
• Support Networks - Access to Network Groups to empower and celebrate each other
• Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more

We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email [e-mail] (please include 'Workplace Adjustments' in the subject line), or call us on 0116 479 2223 / 0044 116 479 2223 (line opening times are Monday to Thursday 9am - 5pm; Friday 9am - 4.45pm; Saturday 9am - 5pm & Sunday 9am - 4pm. Excludes bank holidays).