Assistant Store Manager

Vision Express; Wokingham; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking an Assistant Store Manager to support daily operations and lead a dynamic team. This role involves ensuring exceptional customer service, achieving sales goals, and maintaining high standards of store presentation. The ideal candidate will possess strong leadership, communication skills, and the ability to work under pressure in a fast-paced environment. With a commitment to enhancing customer experiences, you'll play a crucial role in a vibrant retail setting. Join a company that values flexibility and offers a range of benefits, including performance bonuses and private medical cover.

Benefits

Sales and Performance Bonuses

Private Medical Cover

Life Assurance (4x salary)

Employee Discounts

Flexible Leave

Community Involvement Opportunities

Qualifications

• Strong leadership and management skills are essential for this role.
• Experience in training and coaching colleagues is highly valued.
• Ability to analyze sales data for continuous improvement.

Responsibilities

• Support the Store Manager in daily operations and team management.
• Ensure excellent customer service and achieve sales targets.
• Assist with stock management, cash handling, and reporting.

Skills

Leadership Skills

Communication Skills

Attention to Detail

Teamwork

Sales Data Analysis

Training and Coaching

Job description

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Role overview

As an Assistant Store Manager at Vision Express, you’ll support the Store Manager in overseeing the daily operations of the store. This includes managing the team, ensuring excellent customer service, achieving sales targets, and maintaining high standards of visual merchandising and store presentation.

You’ll assist with administrative tasks such as stock ordering and management, cash handling, and reporting. You’ll play a key role in creating a positive and productive work environment, ensuring the store meets business objectives. All our colleagues contribute to our mission of helping customers ‘See More and Be More’ by providing tailored eyecare and eyewear solutions to enhance their lifestyle.

Flexible working

Although the hours of this role are advertised, we are open to discussing flexible options to fit your ideal working week, whether around school runs or a compressed schedule.

Who are we?

We are Vision Express, with over 550 stores across the UK and Ireland, offering a variety of working environments from city centre flagship stores to coastal locations. As part of the EssilorLuxottica family, we are connected to leading brands like Ray-Ban, Oakley, Costa, and more.

Who is the perfect candidate?

• Strong leadership and management skills
• Excellent communication and rapport-building abilities
• Attention to detail in maintaining customer records and prescriptions
• Teamwork across store roles including Eye Care Professionals and Optical Assistants
• Ability to work under pressure in a fast-paced environment
• Confidence, passion, and enthusiasm
• Ability to analyze sales data for improvements
• Experience in training and coaching colleagues

Additional benefits

• Sales and performance bonuses
• Targeted incentives
• Competitive pension scheme
• Private Medical Cover
• Life Assurance (4x salary)
• Free annual eyewear
• Opportunities for community involvement
• Employee discounts and assistance programs
• Flexible leave and health benefits
• Participation in company community and lifestyle programs

Job details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Industry: Retail
• Job function: Management, Business