Assistant Store Manager

JD Sports Fashion; Woking; On-site; GBP 24,000 - 32,000; Full time

Job summary

JD Sports Fashion is seeking an Assistant Manager in Woking to lead their team in achieving sales and KPI targets. The role involves ensuring exemplary service, fostering a positive team culture, and driving operational excellence within the store. You will need strong leadership skills and a passion for retail to succeed in this fast-paced environment.

Benefits

Staff discounts on JD Group brands

Personal development opportunities

Qualifications

• Strong leadership and communication abilities.
• Experience in retail and store operations.
• Ability to analyze sales data.

Responsibilities

• Support the Store Manager to run operations effectively.
• Set clear sales goals and track performance.
• Build a motivated and high-performing team.

Skills

Leadership

Communication

Sales Analysis

Job description

Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors, and Gyms with our colleagues working in stores across several retail fascias in many markets around the world.

JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019. It continues to grow in the UK and internationally.

We aim to be the leading global omnichannel retailer in the sports and outdoor industry. To be part of this successful company and help us achieve this, you will have the desire to ingrain our strategic goals of being a people-led, innovative, and customer-focused organization that provides operational excellence while identifying new areas of growth as part of our daily objectives.

Role overview:

We are seeking a skilled Assistant Manager with strong leadership and communication abilities to guide their team towards achieving sales and KPI targets while providing unparalleled service.

Responsibilities:

• Supporting the Store Manager in effectively running all store operations to ensure meeting or exceeding sales and KPI targets.
• Setting clear sales goals, tracking performances, and evolving processes to ensure continuous store growth.
• Creating a positive team culture through recruiting, training, and continuously developing your staff.
• Building a motivated and high-performing team, increasing chances of store success.
• Analyzing sales data and financial reports to make quick and well-informed decisions alongside the Store Manager, identifying and responding to areas of opportunity operationally and commercially.

Role objectives and KPIs:

• Support the Store Manager in ensuring the store achieves the highest level of customer satisfaction by driving and maintaining exceptional service standards and promptly addressing customer needs.
• Drive store sales through effective merchandising, stock replenishment, and team motivation.
• Monitor and drive all key performance indicators such as Sales, Conversion, Units, and more.
• Support the Store Manager in optimizing the financial performance of the store by effectively managing costs, including audit compliance and wage costs.
• Foster a positive work environment by leading, mentoring, and developing store colleagues to enhance their performance and engagement.

Skills and Experience:

• Experience in implementing, tracking, and refining store operational processes to achieve maximum efficiency and KPI results.
• Passion and confidence in leading and supporting your team through their career development.
• An ability to interpret and react commercially to financial reports to support store sales growth.

We recognize that our colleagues work tirelessly to make JD Sports the success it is today. In return, we offer some amazing benefits including staff discounts on JD Group and other brands within the organization, as well as personal development opportunities to learn and grow at work.

Location: JD Sports - 0417 Woking, Unit 41A, Woking, Surrey, United Kingdom