Assistant Store Manager

Clarks; Stratford-upon-Avon; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Retail Trust

Life Assurance

Clarks Discount Card

Store Bonus Scheme

Holiday Pay

Eyecare Vouchers

Clarks Workplace Pension Scheme

Job summary

Clarks is seeking an Assistant Store Manager to support the Store Manager in leading our retail team and driving daily operations.

This hands-on role requires strong leadership, excellent customer service, and the ability to hit performance goals in a fast-paced environment. You will help manage KPI delivery, ensure smooth store workflows, and promote the Clarks brand.

Join us for a rewarding role with great benefits and opportunities to grow within a historic shoe brand.

Qualifications

• Experience in retail leadership roles.
• Evidence of achieving KPI targets.
• Strong communication and organizational skills.

Responsibilities

• Lead store team and daily operations.
• Deliver excellent customer service.
• Manage inventory and POS processes.
• Support Store Manager to meet performance goals.

Skills

Retail leadership

KPI driven

Communication

Customer service

Tools

POS systems

Inventory control

Microsoft Office

Google Workspace

Job description

Sales & Service Manager

Why join us?

We're more than just a shoe brand-we have been at the forefront of innovative shoemaking since its foundation in 1825. That's right! 200 years! If you have a great attitude, love working with people, and are ready to grow in a leadership role, we want to hear from you!

About the role :

We are looking for a reliable and enthusiastic Assistant Store Manager to support the Store Manager in leading our retail team and driving daily operations. This role is a blend of leadership, customer service, and operational management. The ideal candidate is a hands-on leader who can step in wherever needed to ensure the store runs smoothly and meets performance goals.

We're looking for someone with:

• Previous experience in retail leadership, supervisory, or keyholder roles preferred.
• Comfortable in driving KPI's and results.
• Strong interpersonal and communication skills with the ability to lead and inspire a team.
• Strong communication and Solid organizational and problem-solving abilities.
• Flexibility to work a 7-day shift pattern, including weekends and bank holidays.
• Comfortable working in a fast-paced retail environment.
• Basic knowledge of POS systems, inventory management, and Microsoft Office/Google Workspace tools.

Benefits

We reward our Assistant Store Manager with a comprehensive package, including:

• Retail Trust
• Life Assurance
• Clarks Discount Card
• Store Bonus Scheme
• Holiday Pay
• Eyecare Vouchers
• Clarks Workplace Pension Scheme

Join us and bring your positive energy to Clarks - where every day is an adventure!