Assistant Store Manager

Signet Jewelers (UK and Ireland); Norwich; Presencial; GBP 30 000 - 38 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Staff discount 30%+

Annual enhanced discount

33 days holiday

Pension plan

Life Assurance

Health & wellbeing

Study support

Give As You Earn

Resumo da oferta

Signet Jewelers (H. Samuel & Ernest Jones) seeks an Assistant Manager for our Norwich store. You will support the Store Manager, drive sales, coach a customer‑first team and uphold company policies. You’ll occasionally run the store in the manager’s absence and organise priorities to maximise performance.

You’ll help customers choose from our diamond collection and luxury jewellery, mentoring staff to deliver exceptional service and maintain brand standards across the counter and floor.

Qualificações

• Proven leadership in retail with a track record of developing teams.
• Experience driving sales while ensuring customer-first service.
• Comfort coaching others and modelling selling skills.

Responsabilidades

• Support Store Manager to achieve store targets and sales culture.
• Lead and inspire a customer-first team and ensure policy compliance.
• Run the store in the Store Manager's absence and plan activities.

Conhecimentos

Leadership

Retail management

Coaching

Customer service

Commercial acumen

Formação académica

Gemological qualifications

Descrição da oferta de emprego

Our Assistant Managers continuously strive for customer‑first excellence in our stores!

CELEBRATE LIFE & EXPRESS LOVE

Assistant Manager – Ernest Jones

As Assistant Store Manager here at Ernest Jones in Norwich, you’ll join the team in a store within the local area.

You’ll support our Store Manager in achieving the store’s targets through promoting the sales culture instore, building and inspiring a strong customer‑first team and by ensuring compliance with company policies and procedures. You’ll be passionate about role‑modeling your selling skills, coaching and inspiring your team through great leadership and adopting a proactive approach to sales management.

You’ll run the store when the Store Manager is not present and will be required to plan, adjust priorities and organise activities regularly.

At Ernest Jones you’ll devote your time to establishing excellent relationships with our clients to ensure that when making a special purchase from our breath‑taking collection of exquisite diamonds, our selection of some of the world’s most prestigious watch brands or our extensive range of exclusive luxury jewellery and gift items that they are guided by your experience and knowledge to select the perfect piece to mark their occasion.

The experience of working in Jewellery and Watch retail is truly unique – join us and be part of something special!

Are you the perfect gem?

We’re looking for suitable candidates to demonstrate the following:

• Inspirational leadership credentials with an impressive track record in retail Assistant / Store Management
• A commercially savvy approach with a drive to continuously improve and deliver outstanding results
• Great experience of coaching and motivating others with a passion for developing your team members to achieve their full potential.
• An interest in the Jewellery industry and a real appreciation for our products with a passion to help our customers Celebrate Life and Express Love.

What will you receive in return?

Upon joining us as Assistant Manager you’ll be supported from day‑one through our bespoke Management Induction programme which equips you with the core detail you require in order to succeed in-store. Brand training and internationally recognised Gemmological qualifications and other product‑based training modules will all also be available at your fingertips through our internal ‘Signet Jewellery Academy’.

In addition to being able to access dedicated Learning & Development resources you’ll also achieve the following benefits:

• Competitive salary including sales incentives.
• Generous discount of up to 30% off our fabulous products from day one.
• An annual enhanced discount to celebrate the day you joined our team.
• Retirement Savings plans which offer flexibility in the way you save for the future.
• Immediate Life Assurance from day one.
• A minimum of 33 days holiday per year.
• Recognised qualifications, study support and structured career progression.
• Health and Wellbeing Scheme.
• Financial Wellbeing scheme.
• Give As You Earn scheme – An easy way to support causes close to your heart.
• Real Rewards - exclusive discounts on groceries, travel and leisure.

Be part of something special!

Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that’s not all, we are part of the world’s largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you

Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion.

We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.