Assistant Store Manager

Quest Search and Selection; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading international premium retailer is seeking an Assistant Store Manager for their London location. This role involves daily floor management, achieving sales targets, and delivering exceptional client service in a luxury retail environment. Ideal candidates will have experience in fashion or beauty retail and a strong focus on customer engagement.

Benefits

Monthly bonus based on store performance

Pension plan

Employee discount on products

Qualifications

• 2+ years experience as an Assistant, Deputy, or Floor Manager in a customer-focused environment.
• Experience in a premium retail environment with high service standards.

Responsibilities

• Manage daily operations and maintain store standards.
• Achieve sales goals and deliver exceptional client service.
• Assist the Store Manager with scheduling and operational tasks.

Skills

Customer Focus

Team Management

Sales Achievement

Product Knowledge

Education

Experience in premium retail

Job description

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Quest Search and Selection provided pay range

This range is provided by Quest Search and Selection. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

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Head of Recruitment Solutions - Quest Search & Selection

Quest Search & Selection is currently recruiting for an Assistant Store Manager, who will be 2nd in charge of the store, with daily floor management responsibilities.

This international premium retailer & brand has been established for over 70 years and has continued success in Europe & Asia. This store provides an exciting array of luxury products and provide a premium experience with their carefully edited collection of their European merchandise including handbags, accessories & luggage.

The roles and responsibilities of this Assistant Manager – Premium Retail are:

• To work towards the store financial, operations and service targets set by the store manager
• Manages and coordinates the daily operations & shop floor standards -including cash handling, security measures and visual standards
• Assists the Store Manager with managing the store schedule, timings & absentee management.
• Attains monthly sales goal and delivers increases in other KPI goals (e.g. conversions and UPT).
• Being accountable of product knowledge training.
• Deliver exceptional client service by greeting and acknowledging each customer, fostering new relationships to drive sales and enhance brand loyalty.
• Assist with the visual merchandising and store standards.

To be successful in this Assistant Manager – Premium Retail are:

• Ideally having 2 years’ + experience as an established Assistant, Deputy, Department or Floor Manager from a customer focused environment.
• Ideally you experience premium retail environment where service level is of the highest standards.
• This role is based in Westfield, White City so prior experience here would be advantageous
• Background in Fashion, Beauty, Handbags & Accessories & Jewellery amongst others will be considered
• Understand working towards financial & non-financial KPI’s.
• Someone who would consider themselves a brand ambassador.

Benefits of this Assistant Manager – Premium Retail are:

• Monthly bonus on average £300 per month if the store hits target
• Pension
• Great staff Discount

This opportunity will be suitable to an individual who enjoys the fast pace and is at the point in their career where they are looking for a flagship opportunity in a unique shopping environment! If you think you’re up to the challenge, please forward your cv today!

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service, Management, and Sales

• Industries

  Retail, Retail Apparel and Fashion, and Retail Office Equipment

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