Assistant Store Manager

Machine Mart Ltd; Ipswich; On-site; GBP 100,000 - 125,000; Full time

Job summary

An established industry player is seeking a dynamic individual to co-manage a retail store. This role involves sharing responsibility for daily operations, leading a motivated team, and ensuring a top-notch customer experience. With a focus on achieving sales targets, you'll leverage your retail experience to build rapport with customers and guide them through their choices. If you're enthusiastic, self-motivated, and ready to take on a leadership role, this opportunity offers a rewarding environment with various perks and opportunities for personal development.

Benefits

Staff Discounts

Healthcare Cash plans

Company pension scheme

Life Cover

Access to well-being platform

Discounts on high street & online brands

Role specific training and development

Promotion of internal candidates

Paid Breaks

Free Tea & Coffee

Qualifications

• Experience in retail customer service or sales is essential.
• Proven ability to motivate a team and achieve sales targets.

Responsibilities

• Co-manage the store alongside the Store Manager.
• Lead a small team and ensure excellent customer service.

Skills

Retail customer service experience

Sales experience

Supervisory experience

Product knowledge

Achieving sales targets

Team motivation

Numeracy skills

Basic computer literacy

Self-motivation

Can-do attitude

Job description

What you’ll be doing:

• Working with the Store Manager, you’ll share joint responsibility for the day to day running of the store.
• You’ll be leading by example, co-managing a small team of between 4 - 6 members of staff.
• You’ll be committed to motivating your team to deliver a great customer experience as well as achieving challenging sales targets.
• With a commitment to offering honest advice, you will build rapport with customers, exceeding their expectations and reassuring them when they're bewildered by choice.

What you’ll need - skills and experience:

• Proven experience in a retail customer service orientated or sales environment.
• Supervisory or junior management experience within a retail or field sales position, ideally in a hard goods environment.
• You’ll have practical experience / knowledge of some or all of our product range.
• Proven ability to sell some or all of our product range.
• Proven ability to deliver excellent customer service to all of our customers.
• Proven experience in achieving sales targets.
• You'll be a confident, enthusiastic team player.
• Your personal skills should include accuracy and numeracy as well as basic computer literacy.
• You’ll possess a high degree of self-motivation and a can-do attitude.
• You’ll demonstrate a desire to succeed both individually and as co-leader of the team.

What you'll get in return for your commitment:

• Staff Discounts
• Healthcare Cash plans
• A company pension scheme
• Life Cover
• Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services
• Discounts on 100's of high street & online brands including restaurants, holidays, and shopping
• Role specific training and development
• Proactive promotion of internal candidates
• Paid Breaks
• Free Tea & Coffee