Assistant Store Manager

bp; Gloucester; On-site; GBP 23,000 - 32,000; Full time

Job summary

An established industry player is seeking an Assistant Store Manager to lead a dynamic team in a fast-paced retail environment. This role is pivotal in ensuring safety, compliance, and exceptional customer service while managing store operations, including a café. The ideal candidate will possess strong leadership and retail experience, driving team engagement and operational excellence. Join a forward-thinking company that values career progression, offers competitive pay, and provides a range of wellbeing benefits. If you are passionate about customer service and team leadership, this opportunity is perfect for you.

Benefits

Management bonus (up to 11.25% of annual salary)

Flexible hours

Career progression

Paid holiday

25% discount on in-store goods

Access to the Retail Trust

Wellbeing benefits

Shopping and leisure discounts

Free barista style hot drinks

Pension scheme

Qualifications

• Strong leadership skills to energize a team and ensure safety.
• Experience in retail management and customer service excellence.

Responsibilities

• Lead the team and oversee store operations, ensuring safety and compliance.
• Enhance customer service through team engagement and continuous improvement.

Skills

Leadership

Customer Service

Retail Experience

Safety Compliance

Job description

Assistant Store Manager

About bp retail

We want to be the first choice for our customers now and in the future. We are at the heart of customer-facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.

What you get

• Management bonus (up to 11.25% of annual salary)
• Flexible hours
• Career progression
• Paid holiday
• 25% discount on in-store goods *exclusions apply
• Access to the Retail Trust (24/7 online GP, financial and wellbeing services)
• Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)
• Shopping and leisure discounts
• Free barista style hot drinks
• Family leave
• Competitive pay rates
• Pension scheme
• Share save scheme

What we’re looking for

We seek managers with strong leadership or retail experience who can support and energize a team to excel in safety, customer service, operations, and team activities.

What you are responsible for

As an Assistant Store Manager, you will be responsible for leading the team and all aspects of the forecourt and store operations, including our Wild Bean Cafe.

• Making sure that safety of yourself, your team, and the customer, in line with bp policies and procedures, is your top priority
• Ensure legal and safety compliance through all of the store’s operations e.g., food safety, underage sales, forecourt operations
• Working with the team to deliver great customer service at every level through getting the basics right and listening to our customers and driving continuous improvement
• Support with the team’s management, including engagement of the store team, development, training, recruitment, and other people-related tasks.

How to apply – simply click on apply and have an up-to-date CV ready!