Assistant Store Manager

Zachary Daniels; Andover; On-site; GBP 32,000 - 39,000; Full time

Job summary

Zachary Daniels is seeking an Assistant Manager in Andover, offering up to £35,000. The role reports to the Store Manager and requires leading a strong team to drive store turnover and profitability.

You will manage day-to-day operations, support KPI achievement, and ensure exceptional customer service and standards on the shop floor.

Qualifications

• Proven experience in a fast-paced retail environment
• Strong leadership and people-management abilities
• Excellent customer service focus and communication skills
• On-floor leadership with ability to drive KPIs and standards

Responsibilities

• Manage day-to-day operations of the department
• Act as Duty Manager in the Store Manager's absence
• Help Store Management achieve company KPIs and budgets
• Ensure exceptional customer service and store standards
• Oversee stock control, presentation, and administration compliance
• Adhere to Health & Safety policies and legislation
• Use MIS data to support strategic business decisions

Skills

Retail management

Leadership

Customer service

Team coordination

Job description

Assistant Manager | Andover | Up to £35,000

RAPIDLY EXPANDING and the MARKET LEADER in their retail sector! If you thrive on pace, people, processes and passion, then drive your career forward with this rapidly growing retail business.

Our client is a high-profile volume retail store, renowned for value-for-money and excellent customer service. Our client is very much on an upward trajectory, having undergone an impressive new store opening programme over the last few years. Our client is looking for future Store Managers.

As an Assistant Manager reporting to the Store Manager and responsible for a strong team, you'll be tasked with driving forward both turnover and revenues from the store based on lean principles. Keeping a close focus on financial KPIs, including wages, wastage and shrinkage will form a key element of the role, together with non-financials such as customer service/feedback, internal audit and standards and compliance.

Assistant Manager Responsibilities

• Managing the day to day running of a department
• Acting as Duty Manager for the entire store in the absence of Store Management
• Assisting Store Management in achieving company KPI's
• Ensuring your team delivers exceptional customer service
• Delivering exemplary standards in store presentation, stock control, shrinkage and administration compliance
• Complying with all Health & Safety policies and legislation
• Use management information to make strategic business decisions

The ideal Assistant Manager candidate

• Have a proven track record in a fast paced retail environment.
• Enjoy being on the shop floor- No sitting in the office for you!
• Be able to demonstrate a high level of operational, leadership, planning, organisational, interpersonal and communication skills
• Be target driven and customer service orientated
• Be highly motivated and ambitious
• Be a self starter with a can do attitude

BBBH37193