Assistant skills data analyst in operational training

Transport for London; Greater London; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Final salary pension scheme

Free travel on the TfL network

Hybrid working

Job summary

Transport for London ищет Assistant Skills Data Analyst для преобразования данных об обучении и эксплуатации в информативные выводы, поддерживающие решения по безопасности и соответствию. Работа в команде OTSD: приоритизация задач, работа с крупными наборами данных, улучшение отчетности и развитие решений на базе данных.

У кандидатов ожидается владение Power BI, Excel и платформой Power Platform, умение работать с несколькими системами и эффективно коммуницировать с техническими и нетехническими

Qualifications

• Понимание принципов анализа данных в операционном контексте.
• Знание принципов управления данными, безопасности и соответствия.
• Продвинутый Excel: формулы, ВПР, сводные таблицы.
• Понимание RBAC, доступ к данным через SharePoint/Power BI.
• Желание учиться новым системам и технологиям.
• Опыт создания отчетов/дашбордов в Power BI или аналогах.
• Сильные аналитические способности и умение находить решения.

Responsibilities

• Создавать и анализировать данные по обучению для безопасной операционной деятельности.
• Собирать требования у OTSD, оперативных команд и руководства.
• Расследовать проблемы качество данных и внедрять улучшения.
• Поддерживать базы данных и системы учёта обучения.
• Разрабатывать дашборды и отчеты для анализа эффективности обучения.
• Отслеживать KPI по программам обучения и выявлять возможности улучшения.
• Пояснять результаты стейкхолдерам для ясного понимания данных.
• Участвовать в улучшении инструментов и процессов сбора данных.

Skills

Data analysis

Analytical thinking

Stakeholder communication

Problem solving

Education

Degree in data analysis

Tools

Power BI

SharePoint

Excel

Power Platform

Job description

Описание:

The Assistant Skills Data Analyst plays a key role in transforming training and operational data into meaningful insight that supports safety-critical decision making across Transport for London's operational businesses. Working within the Operations Training and Skills Development (OTSD) team, you will prioritise incoming work to analyse complex datasets, identify trends and data quality issues, improve reporting processes, and support the development of data-driven solutions that enhance training effectiveness, workforce competence and regulatory compliance.

Задачи:

• Produce data related to safety-critical training programs that is accurate, consistent, and reliable to support informed decision-making and compliance with regulatory standards.
• Coordinate data requirements by engaging with the OTSD team, operational teams, and senior management to clearly understand and document data requirements, enabling alignment with organisational goals.
• Investigate and resolve data quality issues through validation, root-cause analysis and process improvement activities.
• Provide support in maintaining and enhancing databases and systems for tracking and reporting training performance, ensuring they are efficient and user-friendly.
• Develop and enhance reporting and dashboard solutions that provide clear, actionable insight into training performance, competence and compliance.
• Identify data patterns and contribute observations that support improvements to training delivery and operational outcomes.
• Track and report on KPIs related to training programs, ensuring alignment with organisational standards and highlighting areas for potential enhancement.
• Provide user support by explaining reports and data outputs to stakeholders, ensuring clarity and effective utilisation of information.
• Assist with system improvements by supporting IT and data teams in maintaining and enhancing tools to meet current business requirements.
• Identify opportunities to automate, simplify and improve data management, reporting and business processes.
• Analyse large and complex datasets to identify trends, anomalies, risks and opportunities that support operational decision making.
• Work with stakeholders to understand business challenges and translate requirements into effective reporting, data models and analytical outputs.
• Contribute to the development of data solutions using Microsoft tools such as Excel, Power BI, SharePoint and Power Platform applications.

Требования:

• Understanding of data analysis principles, particularly in safety-critical or operational contexts.
• Understanding of data governance, security, and compliance best practices.
• Advanced Microsoft Excel: knowledge in using formulas for data analysis, lookups, data manipulation, and pivot tables
• Understanding Role Based Access Controls (e.g. Sharepoint membership, Power BI RBAC, Power APP Groups)
• Understanding of data quality, governance and access control principles.
• A curious and proactive approach to learning new systems, processes and technologies.
• Experience creating reports, dashboards or analytical outputs using Power BI or similar reporting tools.
• Strong analytical and problem-solving capability with the ability to investigate issues and identify practical solutions.
• Strong organisational skills with the ability to manage competing priorities and deadlines.
• Ability to work confidently with large datasets whilst maintaining a high level of accuracy.
• Ability to communicate complex information clearly to both technical and non-technical stakeholders.
• Accurately follow processes and procedures.
• Experience of maintaining KPI dashboards.
• Experience analysing and interpreting large datasets to identify trends, issues and opportunities for improvement.
• Experience working with data from multiple systems and sources.
• Demonstrated ability to collaborate with diverse teams and stakeholders.

Будет плюсом: Familiarity with Transport for London’s operational and training frameworks (desirable)

Условия:

• Final salary pension scheme
• Free travel for you on the TfL network
• Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket
• 30 days annual leave plus public and bank holidays
• TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow
• Private healthcare discounted scheme (optional)
• Tax-efficient cycle-to-work programme
• Retail, health, leisure and travel offers
• Discounted Eurostar travel
• Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4 week period. Hybrid working arrangements can evolve subject to business requirements.