Assistant Site Manager

North West Borough Healthcare NHS Foundation Trust; West Kirby; On-site; GBP 26,000 - 34,000; Full time

Job summary

Mersey Care NHS Foundation Trust is seeking an Assistant Site Manager for the Clock View Hospital in the Estates and Facilities Department. The role oversees Soft FM services including cleaning, portering, catering and linen, and may deputise for the Facilities Site Manager.

The post requires supervisory experience, IT skills, and a commitment to Health & Safety compliance. Applicants should hold IOSH Managing Safely or CIEH Level 3 Health and Safety, and ideally a CIEH Level 3 Food Hygiene

Qualifications

• IOSH Managing Safely or CIEH Level 3 Health and Safety required.
• CIEH Level 3 Food Hygiene Certificate desirable.
• NHS experience and training in safety, health and catering optional but preferred.

Responsibilities

• Assist Facilities Site Manager in day-to-day soft FM delivery (portering, cleaning, catering, linen).
• Ensure safe service delivery including waste management and fire safety.
• Communicate effectively with site occupiers and external suppliers.
• Support budget objectives and recruitment/induction of staff.
• Maintain grounds, gardens and equipment to NHS standards.

Skills

Staff management

IT skills

Interpersonal skills

Initiative

Customer service

Education

IOSH, Managing Safely

CIEH Level 3 Health and Safety

CIEH Level 3 Food Hygiene Certificate

Job description

Mersey Care NHS Foundation Trust celebrates diversity and promotes equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect.

We take positive action to support disadvantaged groups and also particularly encourage applications from ethnically diverse, disabled and LGBTQIA+ people that are under-represented in our workforce. Furthermore we welcome applications from reservists and ex-armed forces personnel as we recognise the benefits of the values, skills, training and experience that they bring to their work with us. We encourage all applicants to share their equality information with us.

Using AI to support your application

AI can be a useful tool to support the preparation of your application. However, all information submitted must be accurate, truthful and reflect your own skills, experience and achievements. Applications should include personal examples demonstrating how you meet the person specification. Applications that appear mostly or fully generated by AI, without clear personal examples linked to the person specification, may be rejected. For tips and guidance, please refer to our applicant guidance.

Identity verification

Candidates attending interview will be required to provide original photographic identification where available. Where suitable photographic identification is not available, a photograph will be taken at interview for identity verification purposes. Successful candidates will also be required to complete digital identity and right to work checks via TrustID, including facial recognition and image matching technology, to verify their identity throughout the recruitment and onboarding process. Identity verification will also be undertaken on the first day of employment in line with NHS employment check requirements.

Job overview

An exciting opportunity has arisen within the Estates and Facilities Department for an enthusiastic team member for an Assistant Site Manager . The post is suited to a motivated and experienced person to work as part of the Clock View Facilities Management Team

Main duties of the job

We are seeking a motivated and positive Assistant Site Manager to join our Facilities Management Team based at Clock View Hospital

The post holder will undertake the responsibility for managing a team of Facilities Management Assistants (FMAs) to provide a comprehensive Soft FM service, to include: cleaning, portering, catering and linen duties.

The Assistant Facilities Site Manager will be required to deputise for the Facilities Site Manager on occasions. The Assistant Facilities Site Manager's duties involve allocating and prioritising work as appropriate.

Candidates should ideally have Facilities experience in a supervisory role, hold or be prepared to work towards the IOSHH Managing Safety qualification and will ideally have a minimum of CIEH Level 3 Food Safety qualification. The successful candidate will also have excellent IT and interpersonal skills.

The candidate must be flexible and will be expected to work weekends and bank holidays and cover extra shifts when required.

Working for our organisation

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 11 million people.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Detailed job description and main responsibilities

Key Areas of Responsibilities:

Key Relationships:

• Facilities Site Manager
• Facilities Management Assistants (FMAs)
• Senior Managers within the Trust
• Hard FM Contractor
• Modern Matrons
• Infection and Prevention Control Leads
• Estates/Facilities Managers
• Service Users and Carers
• General Contractors

Managerial/Leadership:

• To assist the Facilities Site Manager in the day to day smooth running of the Soft FM Service including portering, cleaning, catering and linen duties. To achieve safe service delivery in; waste management, fire safety and all aspects of Health and Safety
• To be responsible for effective communication to all site occupiers and to minimise disruption to services.
• To work closely with the Hard FM Contractor and their support staff to deliver effective and efficient operational processes in connection with the smooth running of the premises.
• To support the line manager in achieving a balanced budget.
• To work closely with and be the first contact with all external suppliers, in relation to the effective delivery of Soft FM services.
• To support the Facilities Site Manager in ensuring that the grounds and gardens are clean at all times.
• To undertake all necessary and appropriate Performance Appraisal Development Reviews in a timely and effective manner, in accordance with Trust guidelines.
• To have awareness and knowledge of the latest Health and Safety requirements in connection with the management of an NHS inpatient site and to apply the knowledge in relation to all Soft FM Services.
• Assist the Facilities Site Manager in the delivery of departmental and Trust goals and objectives, as they relate to Soft FM Services.

Organisational:

• To ensure all equipment is kept in a secure, operable and clean condition at all times, reporting and addressing hazards.
• To report adverse incidents in line with operational procedures.
• To ensure stock levels for all Soft FM requirements are sufficient to meet the needs of the service.
• To work closely with and be the first contact with all external suppliers, in relation to the effective delivery of Soft FM services.
• Manage the provision of Personal Protective Equipment for all staff ensuring adequate replacing of same as appropriate and required.
• To ensure that all cleaning schedules are kept up to date and readily accessible.
• To assist the Facilities Site Manager in the implementation of business continuity plans to ensure safe and effective Soft FM service delivery.
• To maintain systems that ensure that catering is delivered safely an in accordance with statutory requirements.
• To monitor and manage performance and attendance in accordance with Trust Policies.
• To manage a team of staff, prioritising and allocating work as appropriate including monitoring.
• To assist in the process of recruitment and selection of Soft FM Staff and ensuring they attend Trust and local induction programmes.
• To ensure that the accurate recording and input of shifts and rosters worked by staff is completed as appropriate, ensuring that staff work flexibly across all service areas.
• Ensure that all staff attend training and are kept up to date with mandatory and local job specific training.

Person specification

Qualifications

Essential criteria

• Institute of Occupational Safety and Health (IOSH), Managing Safely or CIEH Level 3 Health and Safety or equivalent
• Chartered Institute of Environmental Health (CIEH) or equivalent Level 3 Food Hygiene Certificate

Desirable criteria

• ECDL or equivalent
• NHS experience and training in safety, health, and catering, cleaning or estates responsibilities
• Recognised Supervisory Management qualification (ILM Level 3 or above)

Knowledge

Essential criteria

• Knowledge and practical application of food safety to include HACCP principles
• Understanding of current NHS standards and their implications for the department
• Experience of working in the NHS in a supervisory role.

Desirable criteria

• Engagement of service users/patients in facilities planning or reviews
• Has worked in a multi skilled and multi site facilities environment before

Skills

Essential criteria

• Ability to manage staff, function as the leader of a group and support the management objectives of the department and trust
• Excellent IT skills
• A team player with excellent interpersonal skills
• Ability to work on own initiative
• Motivational Skills
• Problem solving skills
• Tact and diplomacy skills
• Previous experience of supervising a team.
• Is flexible and has a positive approach to management and meeting the needs of service users.
• To be able to implement catering and hospital Policies.
• Willingness to be trained and offer on the job assistance to new starters as required
• To support first line management tasks including disciplinary, sickness management, resource allocation.
• Will deliver the agreed tasks, assigned.
• Strong customer service belief

Desirable criteria

• Engagement of service users/patients in facilities planning or reviews
• Has worked in a multi skilled and multi site facilities environment before

Experience

Desirable criteria

• Experience of managing a group of staff

Other

Essential criteria

• The ability to cascade training to others
• To be able to get around the Trust in a timely manner

Experience

• Experience of working in Soft FM services
• Evidence of Budget Management

Please ensure you check the email account from which you apply for all correspondence. All information regarding your application will come from apps.trac.jobs not NHS Jobs.

Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview.

As a Disability Confident Employer, we offer a guaranteed interview scheme for applicants who consider themselves to be disabled who meet the minimum (essential) criteria for the role in the person specification. If you would like your application to be considered under the Trust's guaranteed interview scheme you can indicate this in the personal information section of your online application form.

Should you require a reasonable adjustment to our recruitment process please email