Assistant Shop Manager - Kings Lynn

TN United Kingdom; King's Lynn; On-site; GBP 24,000 - 29,000; Part time

Job summary

A leading charity organization seeks an Assistant Shop Manager for their King's Lynn location. This role involves overseeing shop operations, managing volunteers, and ensuring excellent customer service while contributing to the charity's mission of supporting pets in need. The ideal candidate will have supervisory experience and a passion for sustainability.

Benefits

36 days annual leave

Up to 8% employer pension contributions

Support towards healthcare costs

Free access to Headspace

Life assurance (4x salary)

25% discount in charity shop

Free parking

Qualifications

• Supervisory experience in a customer-facing role.
• Ability to work independently and adapt to changing situations.

Responsibilities

• Maintain high standards of shop presentation and customer service.
• Recruit, train, and manage volunteers.
• Handle compliance, record keeping, and cash management.

Skills

Supervisory experience

Customer service

Adaptability

Sustainability

Team development

Results-driven focus

Job description

Job Title: Assistant Shop Manager - Kings Lynn, King's Lynn

Client: Wood Green, The Animals Charity

Location: King's Lynn, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 7611df82ea11

Job Views: 3

Posted: 17.05.2025

Expiry Date: 01.07.2025

Job Description:

Would you like to support Woodgreen in achieving its goal of helping people and their pets? Do you enjoy working in a busy, fast-paced environment to maximize sales through high standards of customer service?

Joining Woodgreen as part of our dynamic Retail team, you will help raise funds to enable our organization to support every pet to have a loving, caring home. You will be coming into the organization at an exciting time, with series seven of Channel 4's 'The Dog House' just finished airing - did we mention we're proud to be the set for this award-winning show?

As Assistant Shop Manager at our Kings Lynn Charity Shop, you will work as part of our shop management team, taking full responsibility in the Shop Manager's absence. Your responsibilities will include:

• Maintaining high standards of shop presentation, back-of-house operations, and customer service.
• Presenting and maintaining high standards of shop and window merchandising and visual layout.
• Recruiting, training, motivating, managing, and supporting volunteers.
• Ensuring maximum stock availability through processing donations.
• Handling compliance, record keeping, and cash management.
• Acting as a brand ambassador for Woodgreen to work with the local community to raise awareness and engagement.

Candidate Requirements:

• Supervisory experience in a customer-facing role.
• A commercial and adaptable outlook.
• A passion for sustainability.
• A compassionate approach to team development.
• An ambitious and enthusiastic attitude.
• A results-driven focus.
• Ability to work independently and adapt to changing situations.

Salary and Benefits:

Salary: £24,570 pro-rata per annum (£12.60/hour). Working patterns include either 13.5 hours/week (Monday and alternate Fridays/Saturdays) or 10.5 hours/week (Thursday and Sunday). There may be opportunities to provide cover for holidays or absences.

Benefits include:

• Pro-rata 36 days annual leave (rising to 40 days after five years).
• Up to 8% employer pension contributions.
• Support towards healthcare costs.
• Free access to Headspace.
• Life assurance (4x salary).
• 25% discount in our charity shop.
• Free parking.

Additional Information:

This role involves manual handling and physical activity. You may need to work alone occasionally. Applications from under 18s are not accepted. The role is subject to pre-employment checks, including an enhanced DBS. The vacancy may close early if filled quickly, and interviews may occur before the closing date.

Woodgreen is committed to safeguarding children and adults at risk and expects all staff and volunteers to share this commitment.