Assistant Shop Manager - Charity Retail, Flexible Hours

Blue Cross For Pets; Birmingham; Hybride; GBP 8 400 - 10 000; Temps partiel

Avantages offerts par ce poste

38 days holiday (FT equivalent)

Wellbeing support programmes

GP access through MetLife

Health cash plan

Employee assistance programme

Pension scheme with employer contrib.

Continued Professional Development

Life assurance

Staff discounts

Annual volunteer days

Résumé du poste

Blue Cross For Pets in Yardley is seeking an Assistant Shop Manager to join our charity retail team. This part-time role supports the Shop Manager, drives sales and helps turn donations into meaningful impact for thousands of animals.

You’ll lead volunteers, recruit and train staff, and ensure a friendly customer experience while coordinating merchandising and daily store routines. The Swan Centre location operates Monday to Saturday; flexibility for weekends and holidays is essential.

Qualifications

• Experience in retail management or leadership roles.
• Cash handling and reconciliation experience.
• Ability to lead a team and motivate volunteers.
• Delivering great customer experience.
• Strong computer and administration skills.

Responsabilités

• Drive sales and source quality fashion, accessories and homeware from donations to regenerate and find a new home.
• Build a solid customer base and network of generous donors to support the shop and charity.
• Guide and train volunteers; recruit and develop staff to create a friendly and welcoming shopping experience.
• Support merchandising and day-to-day store operations, including opening/closing routines and stock management.

Connaissances

Retail management

Cash handling

Team leadership

Customer experience

Computer & admin skills

Description du poste

Blue Cross For Pets in Yardley is seeking an Assistant Shop Manager to join our charity retail team. This part-time role supports the Shop Manager, drives sales and helps turn donations into meaningful impact for thousands of animals.

You’ll lead volunteers, recruit and train staff, and ensure a friendly customer experience while coordinating merchandising and daily store routines. The Swan Centre location operates Monday to Saturday; flexibility for weekends and holidays is essential.