Assistant Shop Manager

Rainbows Hospice for Children and Young People; Wigston; On-site; GBP 14,000 - 18,000; Part time

Job summary

An established industry player is seeking a motivated Assistant Shop Manager to support retail operations at their Wigston store. This role is pivotal in maximizing income and profitability while delivering exceptional customer service. Join a dedicated team that helps provide vital support to families in need, ensuring that every interaction is meaningful. With a focus on community impact, you will play a key role in managing volunteers and enhancing the shopping experience. If you have a passion for retail and a heart for service, this opportunity could be your perfect fit.

Benefits

Healthcare Cashback Plan

Life Assurance

27 Days Holiday

Pension Scheme

Employee Assistance Programme

Free Parking

Subsidised Meals

Discount Scheme

Qualifications

• Experience in retail with strong customer service skills.
• Ability to support and manage a team of volunteers.

Responsibilities

• Assist the Shop Manager in daily operations.
• Ensure excellent customer service and stock management.
• Support volunteer recruitment and training.

Skills

Retail Experience

Customer Service

Team Management

Volunteer Training

Education

High School Diploma

Job description

Join to apply for the Assistant Shop Manager role at Rainbows Hospice for Children and Young People

6 days ago Be among the first 25 applicants

Join to apply for the Assistant Shop Manager role at Rainbows Hospice for Children and Young People

The vacancy

If you’ve got retail experience, a passion for delivering excellent customer service, and the confidence to support management—we want to hear from you!

The vacancy

If you’ve got retail experience, a passion for delivering excellent customer service, and the confidence to support management—we want to hear from you!

Here at Rainbows Children’s Hospice, we provide specialist palliative care and end-of-life support to over 750 Babies, Children, and Young People living with life-limiting and life-threatening conditions, as well as approximately 3,000 people, including families, siblings, and carers, across the East Midlands. Simply put, we’re here to brighten short lives and support families, wherever they are.

Our retail shops are essential to funding this care. With government funding covering only seven weeks of our annual costs, our shops and supporters help keep Rainbows going for the other 45 weeks of the year.

We are looking for a motivated and experienced Assistant Shop Manager to support the Shop Manager in the day-to-day running and success of the Wigston Store.

Location: Wigston (with travel to the Hospice in Loughborough for Corporate Induction and meetings as well as other shops across the East Midlands)

Hours And Salary

• 22.5 hours per week (covering 3 out of 7 days) = £14,286 per annum
  
  

About The Role

Some of the key responsibilities include (but not limited to):

• Supporting the Shop Manager to:
• Maximise income and profitability
• Monitor stock turnover and presentation
• Promote Gift Aid among donors
• Delivering excellent customer service
• Working alongside and supporting a team of volunteers.
• Further responsibilities in the role can be found by downloading the Job Description.
  

Requirements

• Previous retail experience
• Strong customer service skills with the ability to uphold agreed service standards
• Confidence in recruiting, training, and motivating volunteers
• Self-motivated and capable of working independently and collaboratively.
• Further requirements can be found by downloading the Person Specification.
  
  

Our Benefits Include

• Eligibility to join blue light card discount scheme and Company Shop.
• Healthcare Cashback plan.
• Life Assurance.
• 27 days holiday
• Plus bank holiday allowance but expectation to work bank holidays in this role.
• Contributory pension scheme or Salary Sacrifice Pension Scheme
• Free access to an employee assistance programme
• Wellbeing support and access to Mental Health First Aiders
• Unofficial benefits: Fun events like All staff away days, Guest visitors
  
  

For further information about this role and the responsibilities please contact Hannah Coventry, Head of Retail, on [e-mail]

To apply for the role please click ‘apply now’ to complete an online application form. If you require an alternative method of applying or would like to discuss reasonable adjustments further, please contact the people team at [e-mail]

This role is subject to a standard DBS (Disclosure and barring Service Check) and pre-employment checks.

Please note: We reserve the right to close this advert early if we receive a high volume of suitable applications. We encourage candidates to apply as soon as possible to avoid disappointment.

Equality, diversity & inclusion

Rainbows Hospice for Children and Young People is committed to improving the quality of its services to all people, irrespective of race/ethnicity, disability, gender, religion or belief, age, or sexual orientation. Our objective is to deliver high quality services that are accessible, responsive, and appropriate to meet the diverse needs of different groups and individuals. As such, we will continue to take action to ensure that staff and volunteers employed by Rainbows Hospice are culturally aware and treat every person with dignity, respect, and fairness, in a way that is sensitively responsive to differences and similarities. Unlawful discrimination and other forms of exclusion have no place within Rainbows Hospice.

About Us

Rainbows cares for hundreds of families every year who have a baby, child or young person with a serious or terminal illness that means that their lives will be shorter than most.

We’ve been providing the highest level of professional holistic care and emotional support to babies, children, young people and their families since 1994. Our incredible team help to relieve symptoms, improve quality of life, and support their families to make the most of every precious moment, during life, through bereavement and beyond.

Our aim is to support every one of the thousands of babies, children and young people in the East Midlands, with a terminal or serious illness. To do this we’ve made it easier to access our services – wherever families are in our region. So, as well as providing end-of-life, short break care and bereavement support at our hospice, we also offer care and support at the point of need. Whether at our Lark Rise hospice, in the community, in hospital, or at home.

Simply put, we’re here to brighten short lives, and support families, wherever they are.

When you join Team Rainbows, not only will you receive a host of benefits including free parking, health cash plan and subsidised meals - but you’ll be making a real difference to the lives of families across the East Midlands who are going through the toughest of times.

Although there can be some sad times, Rainbows is a fun, dynamic and caring place to work. Whether you’re based at the Hospice, home or out in the community, you’ll join a team with a can-do attitude, ready to make a positive impact on the world of hospice care.

Our Vision

To become a household name across the East Midlands for the outstanding care we provide, wherever it’s needed.

Our Mission

Whether in our hospice, in hospital, or at home, we deliver unrivalled care to seriously and terminally ill babies, children, young people and their families. Our purpose is to make every moment of their short lives the best it can be.

Our Vision Is To Create The “Rainbows Experience” Wherever You Are. Our Mission Is That Across The East Midlands We Will

• Transform care for those babies, children and young people who have a life-limiting or life-threatening condition
• Relieve the pain and symptoms associated with life-limiting or life-threatening conditions
• Support every baby, child and young person to achieve their full potential
• Create memories for families to treasure
• Provide comfort and compassion at the time of and following the death of a baby, child or young person
  
  

Across The East Midlands We Will

• transform care for those children and young people who have a life-limiting or life-threatening condition
• relieve the pain and symptoms associated with life-limiting or life-threatening conditions
• support every child and young person to achieve their full potential
• create memories for families to treasure
• provide comfort and compassion at the time of and following the death of a child or young person
  
  

Our values

Because WE CARE, We Are

One Team

Working together with fairness and respect.

People Centred

Championing inclusivity, compassion, and clarity.

Aim High

Adapting, learning, and sharing our expertise.

Own It

Focused, committed, and accountable.

Benefits

Health cash plan/EAP

Free on-site parking

Life

assurance

Subsidised

meals

Gallery

Previous Next

Documents

Assistant Shop Manager Job Description.pdf - DownloadAssistant Shop Manager Person Spec.pdf - Download

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Sales and Business Development

• Industries

  Non-profit Organizations

Referrals increase your chances of interviewing at Rainbows Hospice for Children and Young People by 2x

Sign in to set job alerts for “Assistant Shop Manager” roles.

Leicester, England, United Kingdom 3 weeks ago

Leicester, England, United Kingdom 2 weeks ago

Leicester, England, United Kingdom 3 weeks ago

Leicester, England, United Kingdom 3 weeks ago

Leicester, England, United Kingdom 3 weeks ago

Leicester, England, United Kingdom 3 weeks ago

Corby, England, United Kingdom 2 weeks ago

Ruddington, England, United Kingdom 14 hours ago

West Bridgford, England, United Kingdom 14 hours ago

Leicester Forest East, England, United Kingdom 1 month ago

Loughborough, England, United Kingdom 3 weeks ago

Rugby, England, United Kingdom 1 week ago

Market Harborough, England, United Kingdom 1 week ago

Tamworth, England, United Kingdom 3 weeks ago

QP Stores and Logistics Controller (HM023208)

Nuneaton, England, United Kingdom 4 days ago

Market Harborough, England, United Kingdom 4 days ago

Market Harborough, England, United Kingdom 4 weeks ago

Atherstone, England, United Kingdom 2 hours ago

Swadlincote, England, United Kingdom 2 weeks ago

Coventry, England, United Kingdom 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.