Assistant Shop Manager

AVS Newcastle ltd; London; On-site; GBP 24,000; Full time

Job summary

AVS Newcastle ltd seeks a dedicated Assistant Shop Manager to join their charity shop team in Eltham. This role involves supporting shop operations, fostering a welcoming customer environment, and managing a team of volunteers. With a salary of £23,620 per annum, this permanent position offers a chance to make a meaningful impact in your community through retail.

Benefits

36 days annual leave (including bank holidays)

Pension scheme up to 6%

Flexible working options

Career development opportunities

Employee discounts

Access to wellbeing support

Cycle2Work scheme

Interest-free season ticket loan

Qualifications

• Experience working in a shop environment.
• Strong interpersonal skills and team support.
• Commercially minded and IT savvy.

Responsibilities

• Collaborate with the shop manager for shop operations.
• Ensure excellent customer experiences in store.
• Oversee volunteer team's induction and management.

Skills

Retail experience

Customer experience

Team support

Commercial acumen

IT skills

Job description

3 weeks ago Be among the first 25 applicants

Contract: Permanent

Salary: £23,620 per annum based on 35 hours per week plus Inner London weighting if applicable

Are you a retail expert passionate aboutimpacting to meaningful change?

We need a dynamic

Location: Eltham

Hours: 14 per week

Contract: Permanent

Salary: £23,620 per annum based on 35 hours per week plus Inner London weighting if applicable

Are you a retail expert passionate aboutimpacting to meaningful change?

We need a dynamic Assistant Shop Managerto join our our friendly charity shop team . This fantastic opportunity will enable you to sharpen your retail skills while impacting the lives of people in your community, across the UK, and abroad. Do you have what it takes to help create a world where kindness knows no bounds?

"I'm not delivering to a profit target to enhance someone's personal wealth. I'm making a real, visible contribution to supporting the work of my chosen charity" - Joanne, Regional Retail Manager

What does a day in the life of an Assistant Shop Manager involve?

• Collaborating with the shop manager to run a profitable, customer-focussed shop that is the 'window of the British Red Cross' on the high street.
• Working on the shop floor, to coordinating activity "behind the scenes", no two days are the same.
• Fostering a brilliant shopping environment and provide an excellent customer experience in store.
• Working collaboratively with the shop manager, you'll oversee a team of dedicated volunteers, delivering their induction, management, and development.
  
  

To be a successful Assistant Shop Manager, what will you need?

• To be retail superstar with the experience and know-how from working in a shop environment.
• The traits of a people-person, who enjoys providing an excellent customer experience, supporting a team, and meeting people from all walks of life.
• The mind of a commercially savvy individual, who has a good understanding of financial targets and measures, alongside proven IT skills.
• The ability to work flexibly to the needs of the store.
  
  

The closing date for your application is 23.59 on Thursday 5th June 2025 . We reserve the right to close the advert early.

In return for your commitment and expertise, what will you get?

• Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
• Pension scheme: Up to 6% contributory pension.
• Flexible working: We do our best to accommodate your preferred work style.
• Learning & Development: Wide range of career opportunities + comprehensive learning.
• Discounts: Access to Blue Light Discount Card and employee benefits platform.
• Wellbeing Support: Access to mental health and wellbeing assistance.
• Team Working: Support our mission in a collaborative team.
• Cycle2Work: Lease a bicycle through the scheme.
• Season ticket loan: Interest-free loan for commuting expenses.
  
  

At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the support of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Young Staff Network.

Together, we are the world's emergency responders

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail

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