Assistant Shop Manager

Consortium; Glasgow; Híbrido; GBP 13.000 - 15.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Health benefits

26 days annual leave

Pension plan

Life assurance

Salary Finance

Eye care vouchers

Confidential advice services

Pet insurance discount

Descripción de la vacante

Cats Protection in Shawlands, Glasgow, is looking for an Assistant Shop Manager to help run a boutique charity shop specializing in luxury fashion and accessories. You will contribute to an elevated shopping experience while reflecting the charity’s compassionate mission.

You will support customer service, visual standards, and brand representation, working a 21-hour rota including weekends with a team of volunteers and staff.

Formación

• Demonstrated learning and experience from working in a relevant retail environment, ideally fashion or luxury.
• Experience and/or understanding of working to sales targets.
• Experience of cash reconciliation and financial controls.

Responsabilidades

• Assist in running a boutique charity shop focusing on luxury fashion and accessories, delivering an elevated retail experience and maintaining high visual standards.
• Act as brand ambassador for Cats Protection and support shop operations in the absence of the Shop Manager.

Conocimientos

Retail experience

Sales targets

Cash handling

Team leadership

Descripción del empleo

Assistant Shop Manager role in Shawlands, Glasgow

Up to £14,018.52 per annum salary

Support the running of a Boutique charity shop focusing on luxury fashion and accessories

Responsibilities include customer service, visual standards, and brand ambassador duties

Team: Retail

Location: Shawlands, Glasgow

Work pattern: 21hours on a rota basis (to include weekends)

Salary: Up to £14,018.52 per annum

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Assistant Shop Manager:

• This position will support the running of one of our Boutique charity shops, where customers discover a curated selection of luxury fashion and accessories. As Assistant Shop Manager, you'll help create an elevated retail experience, combining exceptional customer service with a passion for sustainable style and Cats Protection's compassionate mission. From welcoming clients to maintaining high visual standards, you'll play a key role in delivering a premium shopping environment that reflects both quality and kindness.
• To act as brand ambassador for Cats protection, being a role model for the values and behaviours of the Charity, taking responsibility for the shop operation in the absence of the Shop Manager.

About the retail team:

• Our retail operation consists of over 80 charity shops
• Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewelleryand jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece'.

What we’re looking for in our Assistant Shop Manager:

• Demonstrable learning and experience from working in a relevant retail environment, ideally a fashion or luxury
• Experience and/or understanding of working to sales targets
• Experience of cash reconciliation and financial controls
• Ability to motivate and manage a team of employees and volunteers

What we can offer you:

• Health and wellbeing benefits to help you stay well at work
• Ongoing learning and development to help you build your skills and grow your career
• 26 days’ annual leave, increasing with service
• A competitive contributory pension scheme and life assurance for peace of mind
• Practical financial support, including access to Salary Finance
• Everyday support such as eye care vouchers and confidential advice services
• Enhanced sick pay and family-friendly policies to support you when it matters most
• Access to discounted pet insurance to help care for your pet’s health
• Find out more about our reward package here