Assistant Service Manager

Cartrefi Cymru Co-operative; Bridgend; On-site; GBP 28,000 - 35,000; Full time

Benefits offered by this job

Training and development opportunities

25 days annual leave rising to 30 days

Health and Wellbeing programme

Company pension

Benefits and discount platform

Blue Light discount card

Job summary

Cartrefi Cymru Co-operative is seeking an Assistant Service Manager in Bridgend to help deliver safe, person-centred care at home. You will support the Service Manager, oversee daily operations, and guide the team on shifts, including sleep-ins when needed.

You will champion a compassionate, dignity-driven approach, manage rota coverage, and travel to meetings and training as required. The role requires a full driving licence and a willingness to travel across the community.

Qualifications

• Experience supporting older adults in a social care setting.
• Level 3 Health and Social Care or working towards.
• Valid full driving licence and access to own car.
• Willing to travel for meetings and training.

Responsibilities

• Support the Service Manager to deliver safe, person-centred care.
• Assist with day-to-day running of the service and supervise shifts.
• Lead the team in the Service Manager's absence.
• Promote a values-led culture and empower people to live independently.

Skills

Compassionate care

Team leadership

Flexibility

Communication skills

Education

Health and Social Care Level 3

Driving Licence - Full

Job description

Come and make a real difference: we’re looking for an Assistant Service Manager to help make everyday remarkable for our friendly team in Bridgend Homecare.

We are dedicated to supporting the elderly and those with learning disabilitiesto live a fulfilled and enriched life in the community, as a Assistant Service Manager, you can play a vital role in this.

Role: Assistant Service Manager

Location: Bridgend Homecare Team

Hours: 40Your shift pattern will include weekends (hands on and hands off)

Salary:£31,513pa and our sleep-in shifts at £60 per night and our travel expenses is paid 55p per mile

Contract: Permanent

What you’ll be doing:

In this role, you'll work alongside the Service Manager to deliver a safe, high-quality, person-centred service for the people we support and our colleagues. You'll be actively involved in the day-to-day running of the service, supporting elderly people and individuals with dementia in their own homes across the community. This includes assisting with personal care, such as washing and dressing, domestic tasks, and empowering people to make their own choices and achieve their personal goals. Working on a rota basis, including sleep-ins where required, you'll also lead the service in the Service Manager's absence by supporting the team, overseeing daily operations, and promoting a positive, values-led culture. Above all, you'll help people live as independently as possible, making everyday remarkable.

We’d love to hear from you if you have:

• experience supporting people with learning difficulties in a social care setting
• Level 3 in Health and Social Care (or actively working towards)
• a strong caring nature to support others to live an enriched life and fulfil their potential
• a working knowledge and understanding of the Care Council for Wales Code of Practice
• flexibility to work shifts and provide cover as required
• full driving licence - essential and happy to travel for meetings and training
• access to your own car and happy to use this for transporting people we support to and from activities as well as obtaining business insurance for your vehicle for which we pay 45p per mile to cover this

Our Benefits

• Training and development opportunities
• 25 days annual leave rising to 30 days after 5 years’ service with the option to buy and sell leave
• Health and Wellbeing programme - 24 hour access to our Employee Assistance Programme
• Company pension
• Benefits and discount platform
• Blue Light discount card

About Us

Our mission is to build a better future by focusing on people with learning disabilities and their families. We’re a Cooperative, which means putting people at the heart of our decision making and support. You can find out more about this here

Our Values

We’ve made a promise to the people we support, setting out our commitments to them and how they can expect to be supported, our values include:

Honesty
Trust
Kindness
Respect
Wellbeing