Assistant Service Centre Manager

Perfect Placement; Swindon; On-site; GBP 40,000 - 45,000; Full time

Job summary

An established industry player is seeking an Assistant Automotive Service Centre Manager to join their team in Swindon. This role involves managing a dedicated team of Vehicle Technicians, ensuring efficient workshop operations, and delivering exceptional customer service. The position offers a competitive starting salary, performance-related bonuses, and genuine career development opportunities within a family-run business known for its commitment to staff growth. If you're passionate about the automotive industry and possess strong management skills, this could be the perfect opportunity for you to thrive and advance your career.

Benefits

Performance Related Bonus

30 Days Annual Leave

Workplace Pension Scheme

In-house Technical Training

Career Development Prospects

Overtime Pay

Qualifications

• Management/supervisory experience in an automotive service centre is essential.
• Ability to maintain quality while meeting targets is crucial.

Responsibilities

• Manage a team of Vehicle Technicians and organize workload.
• Handle customer inquiries and create invoices.

Skills

Management Experience

Customer Service Skills

Automotive Knowledge

Organizational Skills

Education

Valid UK Driving Licence

Tools

Workshop Loading System

Job description

Assistant Automotive Service Centre Manager required in Swindon.

Up to 40-45,000 starting annual salary plus performance-related bonus providing a 46-60,000+ annual on-target-earnings.

8:30am-5:30pm Monday to Friday, with Saturdays 8:30am-4:30pm on a rota (paid as overtime).

Genuine career development prospects with a family-run business operating for over 40 years.

Our client is an independent automotive service centre group with 18 locations nationwide, and is currently recruiting for an Assistant Service Centre Manager for their site in Swindon.

Reporting to the Centre Manager and responsible for roughly nine members of staff, your key responsibilities shall include:

1. Managing a team of Vehicle Technicians.
2. Organising workload and workshop bookings.
3. Operating workshop loading system.
4. Dealing with customer enquiries in person and by telephone.
5. Quoting for repairs, selling labour hours available via customer bookings.
6. Accurately recording faults with vehicles/completing job sheets.
7. Obtaining authority for repairs.
8. Managing and ordering parts.
9. Creating invoices and taking payment from customers.

To be eligible, our clients are looking for candidates with similar management/supervisory experience in an automotive service centre. Experience from an automotive mechanical background/being capable of assisting in the workshop would be beneficial, but our client is willing to consider candidates with purely front-of-house experience. The successful candidate must also be able to maintain exceptional quality while meeting targets and also liaise with the Centre Manager, co-workers and customers. A valid UK driving licence is essential.

What's in it for you? For your hard work as an Assistant Service Centre Manager, our client is offering:

1. Up to 40-45,000 starting annual salary pending experience.
2. Performance related bonus scheme providing an annual on-target-earnings between 46-60,000 per annum.
3. Overtime, subject to availability, paid at an enhanced rate.
4. 30 days annual leave (including the bank holidays).
5. Workplace pension scheme.
6. In-house technical training/development.
7. Genuine career development prospects to progress into a centre management role.
8. Working hours from 8:30am-5:30pm Monday to Friday, with Saturdays 8:30am-4:30pm on a rota (paid as overtime).

If this Assistant Service Centre Manager vacancy interests you, please contact Hamish Lowrie at Perfect Placement now!