Assistant Sales Manager

Retail Renault Group UK Ltd.; Orpington; On-site; GBP 35,000 - 70,000; Full time

Benefits offered by this job

ECOS/ECOP car scheme

Family Car Scheme

33 days annual leave

Pension scheme

Staff discounts on vehicles, parts, &‑

Share Incentive Scheme

Cycle to Work scheme

Eye test voucher

Job summary

Retail Renault Group UK Ltd. in Orpington is seeking an experienced Assistant Used Car Sales Manager to join the leadership team, drive used vehicle sales targets, profitability, and customer experience while ensuring finance compliance.

Working alongside the General Sales Manager, you will coach the Used Car Sales Team, structure deals, present finance and add-on products, liaise with lenders, and manage stock, with a 3-week rota and 8:30am–6:00pm Mon–Fri, plus Saturday.

Qualifications

• Experience as a Sales Controller, Business Manager, Transaction Manager, or equivalent in a franchised auto dealership.
• Proven track record in automotive retail sales.
• Strong understanding of finance and insurance products.
• Experience coaching or developing Sales Executives.
• Excellent organisational and communication skills.
• CRM and dealership systems experience is advantageous.

Responsibilities

• Support the General Sales Manager in achieving used vehicle sales targets and standards.
• Coach, develop and support the Used Car Sales Team to maximise engagement and conversions.
• Monitor sales performance, KPIs, forecasts, stock turn and pipeline activity.
• Structure vehicle deals and assist with complex sales transactions.
• Present finance, insurance and add-on products in a compliant, customer-focused way.
• Collaborate with lenders to secure suitable funding solutions for customers.
• Support vehicle appraisals, stock acquisition, pricing strategies, and stock management.
• Ensure leads, enquiries and follow-ups are handled professionally and promptly.
• Maintain high standards of compliance and customer satisfaction.
• Lead the Used Car Sales operation in the General Sales Manager's absence.

Skills

Sales leadership

Team coaching

Finance knowledge

Automotive sales

Relationship building

Tools

CRM systems

Dealership management systems

Job description

Assistant Used Car Sales Manager

Renault Orpington (BR6)

£35,000 pa basic salary, OTE £70,000 pa (uncapped) + Car

5-day week (rota basis)

Join Our Used Car Sales Leadership Team at Renault Orpington

Renault Retail Group is looking for an experienced Assistant Used Car Sales Manager to join our team at Renault Orpington.

Assistant Used Car Sales Manager

Renault Orpington (BR6)

£35,000 pa basic salary, OTE £70,000 pa (uncapped) + Car

5-day week (rota basis)

This role combines commercial, coaching, and finance leadership responsibilities normally associated with Sales Controller and Business Manager positions.

Working alongside the General Sales Manager, you'll support the performance, profitability, and day-to-day operation of the Used Car Sales Team, helping Sales Executives succeed while maintaining high standards of customer experience and finance compliance.

You'll help lead a Used Car Sales Team comprising Sales Executives and support colleagues across the wider Sales operation.

What You'll Do

• Support the General Sales Manager in delivering used vehicle sales targets, profitability objectives, and manufacturer standards
• Coach, develop, and support the Used Car Sales Team to maximise customer engagement, conversion rates, product knowledge, and process compliance
• Monitor sales performance, activity levels, key performance indicators, forecasts, stock turn, and sales pipeline activity
• Structure vehicle deals and assist with complex sales transactions where required
• Present and oversee finance, insurance, and add-on products in a compliant and customer-focused manner
• Work with finance providers and lenders to secure suitable funding solutions for customers
• Support vehicle appraisals, stock acquisition, pricing strategies, preparation planning, and stock management activity
• Ensure leads, enquiries, appointments, follow-up activity, and customer escalations are handled professionally and effectively
• Maintain high standards of compliance, manufacturer process adherence, and customer satisfaction
• Lead the Used Car Sales operation in the General Sales Manager's absence

What We're Looking For

We're keen to hear from candidates with previous experience as a Sales Controller, Business Manager, Transaction Manager, F&I Manager, Assistant Sales Manager, or Senior Sales Executive within a franchised automotive dealership environment.

You should be able to demonstrate a successful track record in automotive retail sales, a strong understanding of finance and insurance products, and experience coaching or developing Sales Executives. Strong organisational, communication, and relationship-building skills are essential.

Experience using CRM systems, dealership management systems, and sales performance reporting tools would be advantageous. Experience with Renault, Dacia, or approved used vehicle operations would be beneficial but is not essential.

Driving Licence Requirement: A full UK driving licence (manual and automatic vehicles) is essential for this role.

Hours & Pay

This role operates on a 3-week rota, typically comprising four weekdays plus Saturday, with one week in three comprising three weekdays plus Saturday and Sunday.

Working hours are 8:30am-6:00pm Monday to Friday, 8:30am-5:00pm Saturday, and 10:00am-4:00pm Sunday. A 1-hour lunch break applies Monday to Saturday.

Basic salary is £35,000 pa, with OTE of £70,000 pa that is achievable, regularly reached, and uncapped.

Access to Renault Retail Group's ECOS/ECOP vehicle scheme is included.

Company Benefits

• Access to a tax-efficient new car scheme (ECOS/ECOP), with high-spec vehicles replaced annually
• Family Car Scheme available for close family members, typically from £139 per month, with vehicles replaced annually
• Eligibility applies after probation for the first vehicle, with a second vehicle available after 12 months' service
• Car insurance included on both schemes
• 33 days' annual leave including Bank Holidays (option to buy or sell additional days)
• Pension scheme with life assurance
• Staff discounts on vehicles, parts, servicing, and accessories
• Share Incentive Scheme
• Mortgage and pension advice seminars
• Excellent manufacturer training and clear career development opportunities
• Cycle to Work scheme, including e-bikes
• Discounted gym membership
• Enhanced Maternity and Paternity policies
• Eye test voucher scheme