Assistant Retail Manager – Matchday & Online Sales

AFC Wimbledon; Greater London; On-site; GBP 26,000 - 32,000; Full time

Job summary

AFC Wimbledon is seeking an Assistant Retail Manager to support the Retail Manager with the day‑to‑day running and commercial performance of the club’s retail business. You will help deliver an excellent customer experience, maximise sales and profitability and support the retail team, with a focus on matchday retail and stock control.

The role requires experience supervising a team, strong customer service skills, and the ability to work weekends and evenings when needed.

Qualifications

• Previous retail experience, including supervising or leading a team.
• Experience delivering high standards of customer service.
• Experience working towards sales or commercial targets.
• Experience of stock management and stock control.

Responsibilities

• Support the day-to-day operation of the club’s retail business
• Lead matchday retail operations
• Manage stock and visual merchandising
• Deliver excellent customer service across online and physical retail
• Help manage and develop the retail team
• Make sure the retail offer reflects the AFC Wimbledon brand and values

Skills

Retail experience

Team leadership

Customer service

Stock management

Job description

AFC Wimbledon is seeking an Assistant Retail Manager to support the Retail Manager with the day‑to‑day running and commercial performance of the club’s retail business. You will help deliver an excellent customer experience, maximise sales and profitability and support the retail team, with a focus on matchday retail and stock control.

The role requires experience supervising a team, strong customer service skills, and the ability to work weekends and evenings when needed.