Assistant Retail Manager - M&S

Chartwells Independent; Portsmouth; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading company in the catering industry as an Assistant Retail Manager, where your passion for exceptional food and customer service will shine. This role offers the chance to oversee operations for a major High Street brand, ensuring smooth kitchen and service counter functions. You'll lead a motivated team, manage inventories, and represent the brand positively. With a commitment to your career growth and a culture that celebrates individuality, this opportunity provides competitive pay, great perks, and unmatched learning opportunities. If you're ambitious and ready to make a difference, this is the role for you.

Benefits

Competitive Pay

Learning and Development Opportunities

Employee Recognition Programs

Qualifications

• Experience in a similar role with a focus on customer service.
• Strong communication and organizational skills.

Responsibilities

• Liaise between team and manager to exceed expectations.
• Assist with managing inventories and monitoring budgets.
• Support and train teams to excel in their roles.

Skills

Customer Service

Team Management

Communication Skills

Organizational Skills

Motivation

Job description

We're recruiting an experienced Assistant Retail Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for a major High Street brand on a full time basis, contracted to 40 hours per week.

As an Assistant Retail Manager, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Here's an idea of what your shift patterns will be: Variable shifts.

Could you shine as M&S's next Assistant Retail Manager? Here's what you need to know before applying:

Your key responsibilities will include:

1. Liaising between the team and manager to ensure we continually exceed expectations
2. Motivating the team to keep everyone on task
3. Assisting the manager with managing inventories, monitoring budgets and implementing action plans
4. Managing the tills and processing payments
5. Supporting and training our teams, leading from the front to make sure everyone can excel in their role
6. Assisting with paperwork when required
7. Representing Compass Group UK&I and maintaining a positive brand image

Our ideal Assistant Retail Manager will:

1. Be passionate about exceptional customer service
2. Have previous experience in a similar role
3. Have experience managing teams
4. Have excellent communication and organisational skills
5. Be an ambitious and motivated individual who is always looking to upskill

As part of Compass, you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/0402/41542001/52607353/R/BU #One Retail

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!