Assistant Retail Catering Manager

University of Strathclyde; Glasgow; On-site; GBP 32,000 - 40,000; Full time

Job summary

The University of Strathclyde is seeking an Assistant Catering Manager to lead our retail catering operations across ten busy café outlets, in collaboration with the Deputy Retail Catering Manager, Supervisors and Team Leaders.

You will recruit and develop staff, oversee stock and resource management, and drive sustainable practices across all outlets while delivering the Catering Strategy and annual operating plan.

Qualifications

• Experience in catering, hospitality or retail management.
• Experience across multiple sites preferred.
• Strong leadership, organisational and communication skills.
• Passion for great food and excellent service.

Responsibilities

• Lead and motivate staff to deliver friendly, efficient service.
• Recruit, train and develop the team.
• Oversee stock, supplies and resource management.
• Drive sustainable practices across outlets.

Skills

Leadership

Staff Management

Customer Service

Recruitment

Staff Training

Stock Management

Sustainability

Multi-site

Communication

Job description

FTE: 1.0 (35 hours per week)

Term: Open

The Assistant Catering Manager will play a key role in leading the University's retail catering operations, working alongside the Deputy Retail Catering Manager, Supervisors, and Team Leaders to deliver the University's Catering Strategy and annual operating plan.

Catering and Hospitality, part of Campus Services, generates around £4 million annually, with Retail Catering contributing approximately £1.6 million across ten busy café outlets and plans to expand further in the next two years.

As a hands-on leader, you'll manage and motivate staff to deliver friendly, efficient service that enhances the experience of students, staff, and visitors. You'll take responsibility for staff recruitment and development, stock and resource management, and the implementation of sustainable practices across outlets.

We're looking for someone with experience in catering, hospitality, or retail management, ideally across multiple sites. You'll have strong leadership, organisational, and communication skills, with a passion for great food, excellent service, and continuous improvement. Energetic, adaptable, and customer-focused, you'll bring creativity and professionalism to a role where no two days are the same.