Assistant Manager

Caterlink; Greater London; On-site; GBP 18,000 - 19,000; Full time

Job summary

Caterlink is seeking an Assistant Manager / Catering Supervisor to join the catering team at Uxbridge College. You will support the day-to-day running, ensuring service operates efficiently, commercially and to a high standard.

The role works 35 hours per week, 38 weeks per year during term time, Monday to Friday, with a pay rate of £14.00 per hour. Working alongside the Catering Manager and Chef, you’ll lead by example, recruit and train staff, maintain food safety standards, and build strong

Qualifications

• Experience in supervising or managing catering teams.
• Strong knowledge of food safety and allergens.
• Proven customer service and communication skills.

Responsibilities

• Assist the Catering Manager in recruiting, selecting, and managing staff to meet site, client, and company needs; assess performance, identify training requirements, and conduct development reviews with active management plans in place
• Ensure all employees receive mandatory and compliance training aligned with company standards; develop annual training plans and conduct regular team briefings to communicate targets, standards, and company/client information
• Maintain food, health, and safety standards across all operations; conduct risk assessments, record and report accidents, and ensure all employees adhere to company policies and procedures at all times
• Deliver excellent customer service by being visible during meal periods, monitoring feedback, and consistently exceeding food service and value expectations; maintain innovative presentation and service standards
• Maintain effective client relationships by understanding their needs and ensuring all agreed service objectives are met; attend catering committee meetings as required and present financial information to clients as directed
• Ensure equipment is well maintained and in good working order; make recommendations for renewal and replacement; establish and maintain location cleaning schedules
• Lead by example, motivating the team to take pride in their work; ensure company procedures are understood and practised; act as a positive ambassador for the business and treat others with respect
• Attend all required training, meetings, and health and safety courses; take responsibility for own development and demonstrate commitment to company values in all aspects of the role

Skills

Customer service

Communication

Food & catering knowledge

Financial awareness

Food safety knowledge

Team leadership

Job description

We are looking for a strong, motivated and hands-on Assistant Manager / Catering Supervisor to join our catering team at Uxbridge College.

This is an ideal opportunity for someone who has a passion for food, excellent customer service skills and the confidence to support the day-to-day running of a busy catering operation.

Working closely with the Catering Manager and Chef, you will play an important role in ensuring the service operates efficiently, commercially and to a consistently high standard.

£14.00 per hour, 35h per week .

38 weeks per year ( term time only )

Monday - Friday

Job Description

Key Responsibilities:

• Assist the Catering Manager in recruiting, selecting, and managing staff to meet site, client, and company needs; assess performance, identify training requirements, and conduct development reviews with active management plans in place
• Ensure all employees receive mandatory and compliance training aligned with company standards; develop annual training plans and conduct regular team briefings to communicate targets, standards, and company/client information
• Maintain food, health, and safety standards across all operations; conduct risk assessments, record and report accidents, and ensure all employees adhere to company policies and procedures at all times
• Deliver excellent customer service by being visible during meal periods, monitoring feedback, and consistently exceeding food service and value expectations; maintain innovative presentation and service standards
• Maintain effective client relationships by understanding their needs and ensuring all agreed service objectives are met; attend catering committee meetings as required and present financial information to clients as directed
• Ensure equipment is well maintained and in good working order; make recommendations for renewal and replacement; establish and maintain location cleaning schedules
• Lead by example, motivating the team to take pride in their work; ensure company procedures are understood and practised; act as a positive ambassador for the business and treat others with respect
• Attend all required training, meetings, and health and safety courses; take responsibility for own development and demonstrate commitment to company values in all aspects of the role

Qualifications

The successful candidate will ideally have:

• Previous experience as a Supervisor, Assistant Manager, Chef Supervisor or Catering Manager
• Strong food and catering knowledge with a genuine interest in delivering quality food
• Excellent customer service and communication skills
• Good financial and commercial awareness, including understanding of food costs, labour, stock and waste
• Good knowledge of food safety, allergens and health & safety
• Strong organisational skills, attention to detail, and the ability to lead and motivate a team with a proactive, hands-on approach