Assistant Restaurant Manager - Three Rivers

Eastlandsvsl; Manchester; On-site; GBP 25,000 - 36,000; Full time

Benefits offered by this job

Private Medical Insurance

Group Life Assurance

Birthday Day Off

Complimentary Meals on Shift

Employee Assistance Programme & Well-­

Company Pension Scheme

Generous Holiday Allowance

Career Development Opportunities

Job summary

Eastlandsvsl is recruiting Assistant Restaurant Manager for Medlock Square, Manchester. The role supports the Restaurant Manager in leading daily operations, delivering exceptional guest experiences and coaching a frontline team across all service periods including high-volume events.

You will lead shifts, drive standards, and develop staff while maintaining smooth service and collaboration between front-of-house and back-of-house teams.

Qualifications

• Experience in a supervisory or assistant management role within hospitality
• Strong leadership and team support skills
• Passion for guest experience and service quality
• Ability to work in a fast-paced, high-volume environment
• Strong communication and organisational skills

Responsibilities

• Lead service and day-to-day operations, coordinating between FOH and BOH and acting as the main on-floor point of contact in the Restaurant Manager's absence
• Recruit, onboard, train and manage performance of team members to build a positive, high-performing culture
• Support sales targets, labour efficiency, stock control, and KPIs; assist with rota planning and reservations
• Ensure health & safety, food safety and licensing standards; maintain accurate records and collaborate with the Head Chef and Restaurant Manager

Job description

Assistant Restaurant Manager - Three Rivers

Department: Hospitality

Employment Type: Permanent

Location: Medlock Square

Reporting To: Restaurant Manager

Description

Medlock Square marks a bold new chapter in the evolution of the Etihad Campus — a vibrant, year‑round destination for culture, leisure and entertainment, set alongside two global icons: the Etihad Stadium, home of Manchester City Football Club, and the landmark Co‑op Live arena.

Named after the River Medlock that runs beneath the site, the development celebrates Manchester’s industrial heritage while shaping its next era of city‑defining experiences. Manchester is known worldwide for its sport, music and entertainment — and Medlock Square will build on that legacy, creating a landmark home for exceptional shared moments and elevating the city’s position as one of Europe’s most dynamic, fast‑growing destinations.

At the heart of this new district will be an extraordinary food and beverage offer: from relaxed coffee houses and all‑day dining to flagship restaurants and premium culinary experiences. Designed to serve both everyday visitors and major event audiences, Medlock Square will deliver high‑quality hospitality all week long and across the events calendar.

About the role

As Assistant Restaurant Manager, you’ll support the Restaurant Manager in leading the day-to-day operation of the venue, ensuring smooth service, strong team performance, and a consistently high-quality guest experience.

This is a hands‑on leadership role where you’ll be visible on the floor, supporting service, coaching the team, and stepping in to lead shifts when required.

You’ll play a key part in driving standards, developing the team, and ensuring the restaurant operates efficiently across all service periods, including high-volume matchdays and events

You will be responsible for:

Service & Operations

Support the delivery of exceptional guest experiences across all service periods while leading shifts and maintaining smooth day-to-day restaurant operations. Act as the main point of contact in the absence of the Restaurant Manager and ensure strong coordination between FOH and BOH teams.

Team Leadership & Development

Support recruitment, onboarding, training, and performance management of team members. Lead by example on the floor, deliver team briefings, and help build a positive, high‑performing team culture.

Commercial & Operational Performance

Support achievement of sales targets, labour efficiency, stock control, and operational KPIs. Assist with rota planning, reservations, service flow, and implementing initiatives to improve service delivery and guest satisfaction.

Compliance & Collaboration

Ensure adherence to health & safety, food safety, and licensing standards while maintaining accurate operational records. Work closely with the Restaurant Manager and Head Chef to support continuous improvement across the operation.

Skills, Knowledge & Expertise

Essential

• Experience in a supervisory or assistant management role within hospitality
• Strong leadership and team support skills
• Passion for guest experience and service quality
• Ability to work in a fast-paced, high-volume environment
• Strong communication and organisational skills

Desirable

• Experience in hotel, premium casual, or destination dining environments
• Experience in event-led or large-scale operations
• Knowledge of reservations systems and POS platforms

Why Join Us?

• Private Medical Insurance (Vitality) – including Virtual GP access and rewards
• Group Life Assurance – 4x salary paid to your nominated beneficiary
• Birthday Day Off – an extra day to celebrate
• Complimentary Meals on Shift – breakfast, lunch, fruit and hot drinks
• Employee Assistance Programme & Wellbeing Platform – including counselling support
• Company Pension Scheme
• Generous Holiday Allowance – plus bank holidays
• Career Development Opportunities – with progression across the campus