Assistant Restaurant Manager — Lead Ops & Guest Experience

KFC; Harlow; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Quarterly bonus

Extra holiday

Life insurance

Free chicken & chips every shift

Staff discount

Gym discounts

Cashback program

Wellbeing support

Job summary

KFC is seeking an Assistant Restaurant General Manager in the United Kingdom to lead day‑to‑day operations, drive performance, and coach a high‑performing team. You will ensure excellent guest experiences, manage rosters, stock and compliance, and uphold KFC’s standards.

Be part of a flexible, fast-paced environment where you can build a rewarding career with opportunities to grow within the brand. Your leadership will help us maintain the real KFC experience for every guest.

Qualifications

• Experience leading a team in a fast-paced hospitality or retail environment.
• Proven ability to train, coach and motivate staff to meet high standards.
• Strong focus on guest experience and operational excellence.

Responsibilities

• Support the restaurant leadership, take ownership of day‑to‑day operations and drive performance.
• Train, coach and motivate crew to exceed standards.
• Own KPIs, deliver consistent shifts and manage rosters and stock.
• Ensure smooth operations, cleanliness and compliance.
• Create a welcoming environment and memorable guest experiences.

Skills

Leadership

Team management

Training & coaching

KPIs

Operations

Job description

KFC is seeking an Assistant Restaurant General Manager in the United Kingdom to lead day‑to‑day operations, drive performance, and coach a high‑performing team. You will ensure excellent guest experiences, manage rosters, stock and compliance, and uphold KFC’s standards.

Be part of a flexible, fast-paced environment where you can build a rewarding career with opportunities to grow within the brand. Your leadership will help us maintain the real KFC experience for every guest.