Assistant Restaurant Manager - Harrogate

Grantley Hall; Harrogate; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading luxury hotel in Harrogate seeks an Assistant Restaurant Manager to enhance guest experiences and lead a dedicated team. This role involves managing restaurant operations, coaching staff, and ensuring high service standards while contributing to a prestigious hospitality environment.

Benefits

Tips typically over £200 per month

Complimentary meals whilst on duty

Refer a Friend bonus - Earn up to £1,000

Access to a state-of-the-art onsite gym

31 days annual leave

Professional development opportunities

Discounted stays at Grantley Hall

Qualifications

• Hands-on approach with a drive for high standards.
• Ability to meet deadlines and work under pressure.

Responsibilities

• Engage with guests and team members to exceed needs.
• Manage costs and revenue across all restaurant areas.
• Attract and select talent in line with company culture.

Skills

Communication

Detail-oriented

Positive attitude

Initiative

Job description

ASSISTANT RESTAURANT MANAGER - Harrogate

Position: Full Time

Salary: Competitive rate of pay plus monthly service charge, typically £2,400 annually

Hours: 45 hours

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. As a leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and received a Two MICHELIN Key Distinction in 2024. It is a member of The Leading Hotels of the World and PoB Hotels, featuring 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a state-of-the-art gym, creating a truly distinctive luxury experience. The hotel is also part of the Forbes Travel Guide, recognizing its commitment to service excellence worldwide.

Key Responsibilities

• Engage with guests and team members to meet and exceed their needs
• Act as a coach and mentor to a large team, ensuring high engagement, people development, and retention
• Manage costs and revenue across all restaurant areas without compromising brand standards or quality
• Identify and develop areas for improvement, motivating the team to enhance the brand experience
• Maintain a sound understanding of the restaurant and hotel market to retain and increase the restaurant's competitive advantage through strategic and operational planning
• Proactively attract and select talent in line with company procedures and culture

Key Skills, Qualities & Experience

• Hands-on approach, always productive and seeking improvement
• Detail-oriented with a drive for high standards
• Positive attitude with a desire to learn
• Ability to meet deadlines and work under pressure
• Friendly, courteous, and excellent communication skills
• Motivated to go the extra mile for guests and colleagues
• Use of own initiative and willingness to support the wider team beyond expectations

Benefits

We offer a wide range of benefits and excellent opportunities for career development, including:

• Tips typically over £200 per month (£2,400 per year)
• Complimentary bespoke uniform and chef whites
• Complimentary meals whilst on duty
• Refer a Friend bonus - Earn up to £1,000
• Complimentary employee parking
• Access to a state-of-the-art onsite gym with personal trainer support
• 31 days annual leave (including bank holidays), increasing with service
• Professional development opportunities at all levels
• Reimbursement for work shoes, sight tests, and memberships
• Modern, spacious discounted live-in accommodation for eligible roles
• Access to exclusive employee benefits, rewards, and discounts in the hospitality sector
• Celebration of success through an annual awards ceremony, team events, and incentives
• Employee Assistance Programme helpline and onsite wellbeing champions
• Team Member of the Month Awards
• Discounts on Grantley Hall restaurants, spa products, and gift shop
• Discounted stays at Grantley Hall and other Pride of Britain Hotels
• Cycle to work scheme
• Access to Wagestream for instant wage access
• Simplyhealth health cash plan