Assistant Restaurant Manager

Nomadhotel; England; Sur place; GBP 30 000 - 42 000; Plein temps

Avantages offerts par ce poste

Refer a friend bonus

Employee discount

Pension

Complimentary meals

Training & progression

Paid breaks

Annual leave

Birthday off

Hotel discount

Hilton discount

Wagestream access

Private health care

Breakfast included

Paid sick leave

Additional holiday

Résumé du poste

NoMad London is seeking an Assistant Restaurant Manager to lead our F&B team and uphold outstanding service across our outlets. The role requires coaching, positive leadership, and a commitment to hospitality that reflects the NoMad brand.

You will oversee day-to-day service, maintain high product knowledge, and collaborate with other departments to ensure a seamless guest experience. This role offers progression and a strong training culture within a boutique luxury hotel.

Qualifications

• Leadership and guest service experience in F&B.
• Ability to coach and develop team.
• Professional demeanor and strong communication.

Responsabilités

• Support day-to-day operation of the F&B team and drive customer‑facing excellence.
• Coach and guide staff to deliver gracious, high-standard service across outlets.
• Assist in planning, opening/closing duties and handovers to ensure smooth service.

Description du poste

THE NOMAD WAY

Hospitality is at the core of what we do and who we are. It's more than just a job; it's a path to a career in our industry. Many of us at NoMad have grown from within these walls and we pride ourselves on providing these opportunities. We thrive to achieve our vision to be a thriving hotel combining the best of New York hospitality with London charm. Our values connect us; our behaviours guide us; and our non-negotiables drive us.

Welcome to NoMad London

OVERVIEW OF THE ROLE

The role of the Assistant Restaurant Manager is to successfully lead the F&B team in executing all areas of service across our various outlets.

The ability to lead and inspire others while maintaining a positive, hospitality-focused attitude is crucial to the success of this role. S/he will display the desire to continually learn and develop while lending their innate ability to coach others. Commitment to service and taking care of others a must.

WHAT WE OFFER

• £750 Refer a Friend Scheme
• 50% Employee discount in F&B outlets
• Pension Scheme
• Complimentary family meal and quality coffee/hot drinks whilst on duty
• Growing team with great training and progression opportunity
• Paid break and annual leave
• Good work/life balance
• Your birthday off (paid) after one year of service
• Hotel discount
• Hilton discount
• Wagestream
• Private Health Care
• Experience Stay - Breakfast included
• 5 days of paid sick leave for every rolling 12 months
• Additional holiday for each completed year of service

EXPECTATIONS

The Assistant Restaurant Manager is expected to:

• Be professional at all the times
• Exhibit qualities of flexibility and leadership as well as be an effective communicator
• Represent The NoMad positively to all internal and external stake holders as well as act as an ambassador of our brand when out in our industry’s community
• Adhere to company policies and procedures at all times, including but not exclusive of; H&S policies, HR policies
• Manage own workload efficiently and find balance between responsibilities on the floor during service and office administrative work
• Communicate well within the team and other departments across the hotel and collaborate on shared initiatives as they related to standards of guest interaction

MAINDUTIES & RESPONSIBILITIES

The main responsibilities of the Assistant Restaurant Manager are summarised below, the list is not exhaustive:

• Reporting directly to the Restaurant Manager, the Assistant Restaurant Manager will support the day-to-day operation, drive operational excellence, support departmental profitability, elevate the guest experience, and coach the team to consistently deliver high standards.
• To support the F&B team in executing gracious and approachable service while maintaining high standards of product knowledge and guest service standards.
• Contribute to the administrative success of the department by executing designated office work efficiently and accurately
• Show versatility and flexibility by working with teams in different outlets and across different departments within F&B
• Attend weekly F&B Management meetings as well as relevant planning/collaborative efforts
• Ensure that all staff Health & Safety standards are always upheld
• Reward and recognise individual and team performance to encourage an engaged and motivated team
• Perform opening/closing procedures including updating service notes
• To be present on the service floor, anticipating guest needs, supporting all levels of line staff in their duties, and ensuring smooth transition of information through handovers
• To ensure the guest experience is of an exceptional level and constantly review standards of practice to see where improvements can be made
• To work alongside the various other departments in upholding the standards and assisting where necessary to support
• Any other reasonable tasks asked to be performed by the management according to the changing business needs

Please note whilst we wish we could respond to all applicants, only those shortlisted will be contacted.