Assistant Residence Manager

myGwork - LGBTQ+ Business Community; Colchester; On-site; GBP 30,000; Full time

Job summary

Une entreprise inclusive à Colchester recherche un Assistant Residence Manager pour superviser et impulser les opérations au sein de la résidence. Ce rôle clé implique la gestion des opérations, la vente, et l'assurance d'une expérience positive pour les résidents. Vous aurez l'opportunité de travailler dans un environnement dynamique, tout en développant des relations avec les étudiants et les universités.

Benefits

Competitive salary with annual discretionary bonus

25 days annual leave

YuDay paid day off

Subsidised Health care & employee assistant program

Cycle to work scheme

Social events

Qualifications

• Expérience pertinente dans la gestion d'une résidence.
• Capacité à établir et maintenir des relations.
• Passion pour améliorer l'expérience des étudiants.

Responsibilities

• Gérer les opérations de la résidence en l'absence du Residence Manager.
• Diriger l'équipe et assurer le bon fonctionnement de la résidence.
• Suivre les opportunités de vente et assurer la capacité du bien.

Skills

Communication

Leadership

Mentorship

Sales

Customer Service

Education

Experience in hotel or student accommodation

Job description

Join to apply for the Assistant Residence Manager role at myGwork - LGBTQ+ Business Community

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Join to apply for the Assistant Residence Manager role at myGwork - LGBTQ+ Business Community

This job is with Yugo, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Overview

• Enso, Colchester
• 40 hours per week
• Monday to Friday with some weekend shifts for open days, check in and check out
• £30,000
  
  

Our Assistant Managers are part of a team of awesome Yugoers across the globe, who will support you to ensure we are consistent in the service we provide to our students. #Futureshapers who want to positively influence and shape the lives of others students and Yugoers.

Located in the heart of Colchester this role requires a hands-on approach to work, ensuring we deliver a cost-effective facilities and maintenance services. While being responsible when the Residence Manager is not on the property, ensuring all aspects of the residence continue running smoothly.

Responsibilities

Reporting to the Residence Manager here is a snapshot of what you will do;

• Use your upbeat, outgoing personality to lead, mentor and guide the team to ensure that the residence is running smoothly
• Follow up on all sales opportunities and ensure the property is at capacity through short term and long term lets
• Drive sales and marketing activities to ensure the residences are full and all marketing channels have been utilised to their full potential
• You have exceptionally high standards, and this is reflected in the overall presentation of the property, you will manage this through regular inspections and working with the facilities team
• Manage 'the good' and turn around the 'not so good' - meaning you will handle complaints and offer excellent customer service to your students
• Maintain and develop relationships with key players at the local universities, as well as internal and external suppliers - again here is that winning personality!
• Be a smooth operator and ensure the smooth running of the operational calendar and student lifecycle from arrival, departure, and summer turn around
• Along with the day to day activities within your role, you will also be required to manage your health and safety responsibilities as set out in Section 7 of the Health and Safety at Work Etc. Act 1974, where it states that you have a duty to take care of yourself and those around you, by your acts or omissions and to cooperate with your employer on health and safety matters.
  
  

Qualifications

Sound good so far? Here's what you'll need;

• Relevant experience supporting the running of a residence within hotels, hospitality, or better yet student accommodation
• Strong interpersonal and communication skills, including the ability to build and maintain quality relationships
• Passion to ensure that students literally have the best experience of their lives whilst living with us a
• Demonstrates behaviours consistent with our values of integrity, commitment and energy
• Experience within a fast paced, target driven environment with strong focus on sales and marketing
  
  

Preferred

• A preferred qualification and/or willingness to undertake training for Carbon Literacy as our Pillars are a fundamental part of our brand.
  
  

And the benefits? Well apart from working with an am zing team of people you will also receive.

• Competitive salary with annual discretionary bonus
• 25 days annual leave
• Additional 'YuDay' which is a paid day off every year to spend as you wish to support your wellness journey
• Subsidised Health care & employee assistant program
• Cycle to work scheme.
• Social events and more!
  
  

So, if you are currently looking to get stuck into an exciting new opportunity where no two days are the same, we would love to hear from you. Click apply now! We can't wait to meet you.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Education and Training

• Industries

  Technology, Information and Internet

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