Assistant Relationship Manager

Saxton Leigh; Greater London; On-site; GBP 38,000 - 58,000; Full time

Job summary

Saxton Leigh in London is seeking an Assistant Relationship Manager to manage day-to-day relationships with Wealth Management clients, handling correspondence and supporting cash management and client orders.

You will process account openings, gather KYC/AML documents, and assist with reviews, while coordinating with portfolio managers and credit teams to support revenue growth and client service quality under FCA/PRA standards.

Qualifications

• Experience of working as an assistant relationship manager in private banking or wealth management is essential
• A good understanding of the private client industry and its products
• You understand and enjoy dealing with sophisticated private investors
• You are outgoing, client focused and understand what it means to deliver impeccable service
• You are a strong team player who is highly organised, logical in your approach, have an eye for detail, and you are able to handle many parallel tasks

Responsibilities

• Build and maintain strong relationships with clients whilst handling day-to-day correspondence with them and their representatives
• Multi-task and use effective time management skills to prioritise short terms tasks while simultaneously managing longer-term projects
• Full ownership of cash management solutions
• Executing and ensuring settlement of client orders (FX, Cash, Equities, Fixed Income etc.)
• Processing client account opening from inception to completion, including gathering all necessary KYC and AML documentation
• Assisting with the completion of event driven and periodic reviews
• Preparing credit and loan requests including general administration of credit facilities
• Liaising with other branches for cross-booked accounts
• Diarise and prepare for client meetings with the Relationship Manager
• Assist the Relationship Manager with the preparation of Investment Suitability Reviews and Credit proposals
• Keeping the Relationship Manager up-to-date with all client related information and delegating tasks accordingly
• Initiate projects to enhance existing processes and contribute ideas for improvements to the team and to management
• Support the Relationship Manager in revenue generation from existing and potential clients by identifying new opportunities
• Act as a point of contact for Relationship Managers when they are away from the office or on annual leave
• Actively assisting the Relationship Manager in developing client relationships to their full business potential
• Maintain excellent professional standards through appropriate training and development
• Maintain in-depth knowledge of the Bank’s products and services
• To adhere to the Bank’s Policies and Procedures and regulatory requirements (FCA/PRA)

Skills

Relationship management

Private banking

Wealth management

Job description

A prestigious private bank with a significant and growing presence in the UK is seeking an Assistant Relationship Manager. The role will involve day-to-day management of the Bank’s relationships with Wealth Management clients.

Key Responsibilities:

• Build and maintain strong relationships with clients whilst handling day-to-day correspondence with them and their representatives
• Multi-task and use effective time management skills to prioritise short terms tasks while simultaneously managing longer-term projects. With the ability to work in a highly pressurised environment, whilst meeting both client and internal deadlines
• Full ownership of cash management solutions
• Executing and ensuring settlement of client orders (FX, Cash, Equities, Fixed Income etc.)
• Processing client account opening from inception to completion, including gathering all necessary KYC and AML documentation
• Assisting with the completion of event driven and periodic reviews
• Preparing credit and loan requests including general administration of credit facilities
• Liaising with other branches for cross-booked accounts
• Diarise and prepare for client meetings with the Relationship Manager – liaise with portfolio managers, wealth planners and the credit team prior to coordinate attendance, where appropriate. Review past meeting notes, identify areas to discuss and if any information is required from the clients to update our records
• Assist the Relationship Manager with the preparation of Investment Suitability Reviews and Credit proposals for banker sign off, documenting client circumstances appropriately, with the ability to identify high risk and vulnerable clients and support them to required standard
• Keeping the Relationship Manager up-to-date with all client related information and delegating tasks accordingly
• Initiate projects to enhance existing processes and contribute ideas for improvements to the team and to management
• Support the Relationship Manager in revenue generation from existing and potential clients by identifying new opportunities, whilst at all times being mindful of, and adhering to the principles of Treating Customers Fairly. It is expected to fully understand the clients and their circumstances
• Act as a point of contact for Relationship Managers when they are away from the office or on annual leave
• Actively assisting the Relationship Manager in developing client relationships to their full business potential trough a detailed knowledge of the client
• Maintain excellent professional standards through appropriate training and development, keeping up to date with developments in the marketplace
• Maintain in-depth knowledge of the Bank’s products and services
• To adhere to the Bank’s Policies and Procedures and act in accordance with the regulatory requirements and standards under the Financial Conduct Authority (FCA) and Prudential Conduct Authority (PRA). To comply with the principles, codes and practices for approved persons and the rules of the FCA and PRA.

About You:

• Experience of working as an assistant relationship manager in private banking or wealth management is essential
• A good understanding of the private client industry and its products
• You understand and enjoy dealing with sophisticated private investors
• You are outgoing, client focused and understand what it means to deliver impeccable service
• You are a strong team player who is highly organised, logical in your approach, have an eye for detail, and you are able to handle many parallel tasks

For further information please contact Marcus Courtney