Assistant Quality Assurance Manager

Home Group; Barnard Castle; Hybrid; GBP 30,000 - 35,000; Full time

Job summary

Home Group is seeking an Assistant Quality Assurance Manager to uphold ISO 9001 standards within a dynamic hybrid role, combining office-based tasks in Newcastle Upon Tyne with the flexibility of home working. The ideal candidate will contribute to quality management processes, develop policies, and enhance compliance, all while enjoying a supportive work culture that champions diversity and personal growth.

Benefits

34 days leave including bank holidays

Health cash plan for dental and optical support

Over 800 high street discounts

Generous pension scheme with life insurance

Qualifications

• Experience in maintaining ISO 9001 quality management systems.
• Strong computer skills including SharePoint and Microsoft applications.
• Previous experience in a quality assurance role in residential construction.

Responsibilities

• Ensure the Document Management System is well maintained.
• Conduct regular audits for ISO 9001 and create reports.
• Monitor performance and address customer complaints relating to quality.

Skills

Attention to detail

Process improvement

Document management

Auditing

Collaboration

Education

Degree in a related subject

Equivalent work-related experience

Tools

SharePoint

Power BI

Power Apps

Microsoft Office

Job description

Job Description - Assistant Quality Assurance Manager (251010)

Job Description

Assistant Quality Assurance Manager - ( 251010 )

Description

Assistant Quality Assurance Manager

Hybrid role - working fromour office at One Strawberry Lane, Newcastle Upon Tyne and from home

Permanent, full time (37.5 hpw)

£30,000 to £35,000 per annum (negotiab le on experience) plus great benefits including Health Cash Plan

Home, a place where you belong

Do you have a good eye for detail and a passion for process, with experience in using document management systems, business change and conducting audits to maintain high quality standards?If so, we have the perfect role for you!As Assistant Quality Assurance Manager, you’ll support us to maintain our ISO 9001 certification across our new build housing and other development activities, supporting statutory, regulatory and quality compliance as we build the right homes in the right places for our customers.

If you fancy working in a varied role where no two days are the same andto continue developing your own career as you grow with us, then read on…

Typical day as Assistant Quality Assurance Manager

• Ensuring our Document Management System is well maintained, including administrating our legal register, compliance, consultation and lessons learnt trackers.
• Supporting Craig, our Quality Assurance Manager to conduct regular audits for ISO 9001 (external and internal), creating reports, action plans and lessons learnt, briefing colleagues on audit outcomes.
• Regularly monitoring performance across all aspects of our Quality Management System, including investigating customer complaints or non-conformance issues relating to quality management and processes.
• Ensuring we have well implemented quality assurance policies, processes, standards and manuals.Including testing processes, providing training and guidance to teams to drive a culture of quality and compliance.
• Supporting change projects and working collaboratively with colleagues across Development, Asset and wider teams, bringing insights and recommendations to drive continuous improvements.

Fancy going home each day knowing that you have helpedchange our customers lives for the better? You’ll do that here, working for a top ten Great Place to Work in the UK Employer!

You have

• Previous experience in maintaining ISO 9001 quality management systems, with knowledge of the key requirements of the standard.
• Strong computer skills, with experience working within SharePoint and applications such as Power Bi, Power Apps and Microsoft Office.
• Previous experience in a quality assurance role (including document management and change management) within residential construction or housing. You’ll bring a good knowledge across statutory and regulatory compliance for Registered Social Landlords and new build housing.
• Degree in a related subject or equivalent work-related experience in change management and quality assurance.
• An eye for detail, be a great influencer and be intuitively collaborative when working with others to deliver great outcomes.

Our team

Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You’ll join our team, who come from different walks of life and are here to support you as you make yourself at Home!

Job details

• Full time, 37.5 hpw Monday to Friday.
• This is a hybrid role, based at least two days a week from our office at One Strawberry Lane and from home. With occasional working from our other offices and locations to support audits.
• A full current driving licence and access to a vehicle for work would be useful but not essential, we’ll pay for your mileage.

A place where you belong

Great things happen when wecan be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work !

What’s in it for you?

• 34 days leave (includes bank hols and a “me day” to use whenever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!
• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
• We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
• Generous pension scheme with life insurance of 3x salary.
• See our full range of benefits on our website.