Assistant Quality Assurance Manager

Home Group; Newcastle upon Tyne; Hybrid; GBP 30,000 - 35,000; Full time

Job summary

A leading company is seeking an Assistant Quality Assurance Manager in Newcastle upon Tyne. This hybrid role focuses on maintaining ISO 9001 certification and improving quality standards within the organization, offering opportunities for career development and a diverse work environment.

Benefits

34 days leave (including bank holidays and a personal day)

Health Cash Plan covering dental, optical, prescriptions, and therapies

High street discounts on shopping, holidays, and days out

Generous pension scheme with life insurance of 3x salary

Qualifications

• Experience with ISO 9001 quality management systems and understanding of key requirements.
• Experience in quality assurance within residential construction or housing.

Responsibilities

• Maintain Document Management System and facilitate ISO 9001 audits.
• Monitor performance of Quality Management System and investigate complaints.
• Support quality assurance policies and collaborate across teams.

Skills

Attention to detail

Influencing skills

Collaborative mindset

Education

Degree or equivalent experience in change management and quality assurance

Tools

SharePoint

Power BI

Power Apps

Microsoft Office

Job description

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Assistant Quality Assurance Manager, Newcastle upon Tyne

Client: Home Group

Location: Newcastle upon Tyne, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 9d664c66f3b2

Job Views: 51

Posted: 24.06.2025

Expiry Date: 08.08.2025

Job Description:

Job Description

Assistant Quality Assurance Manager (251010)

Hybrid role - working from our office at One Strawberry Lane, Newcastle Upon Tyne, and from home

Permanent, full-time (37.5 hpw)

Salary: £30,000 to £35,000 per annum (negotiable based on experience) plus benefits including Health Cash Plan

About the role

Do you have a keen eye for detail and a passion for process improvement, with experience in document management systems, business change, and conducting audits to uphold high-quality standards? If so, this role supports maintaining our ISO 9001 certification across our housing and development activities, ensuring statutory, regulatory, and quality compliance.

If you enjoy a varied role and want to develop your career, read on...

Typical responsibilities

• Maintain our Document Management System, including legal register, compliance, consultation, and lessons learned trackers.
• Assist the Quality Assurance Manager in conducting ISO 9001 audits, preparing reports, action plans, and briefing colleagues.
• Monitor performance of our Quality Management System, investigate customer complaints and non-conformance issues.
• Implement and support quality assurance policies, standards, and manuals, including testing processes and team training.
• Support change projects and collaborate across teams to drive continuous improvement.

Candidate profile

• Experience with ISO 9001 quality management systems and understanding of key requirements.
• Strong computer skills, including SharePoint, Power BI, Power Apps, and Microsoft Office.
• Experience in quality assurance within residential construction or housing, with knowledge of statutory and regulatory compliance for Registered Social Landlords and new build housing.
• Degree or equivalent experience in change management and quality assurance.
• Attention to detail, influencing skills, and collaborative mindset.

Team and culture

Join a diverse team committed to making a difference. We value authenticity, skills, and experience to serve our customers better.

Job details

• Full-time, 37.5 hours/week, Monday to Friday.
• Hybrid role: at least two days in-office at One Strawberry Lane, with occasional travel to other locations for audits.
• Driving license and vehicle are advantageous but not essential; mileage paid.

Our commitment to diversity

We foster an inclusive environment through internal networks supporting Multicultural, LGBTQIA+, and Disability colleagues, making Home Group a great place to work.

Benefits

• 34 days leave (including bank holidays and a personal day), increasing to 39, with options to buy more and time off for volunteering.
• Health Cash Plan covering dental, optical, prescriptions, and therapies.
• High street discounts on shopping, holidays, and days out.
• Opportunities for career growth within the organization.
• Generous pension scheme with life insurance of 3x salary.

Learn more