Assistant Quality Assurance Manager

NHS; Liverpool; On-site; GBP 35,000 - 45,000; Full time

Job summary

Join NHS Blood and Transplant as a Quality Assurance professional, where you'll ensure compliance with quality standards and improve operational processes. Collaborate across teams to maintain high-quality practices that save lives. Your role will involve engaging with regulators, leading investigations, and supporting continuous improvement initiatives.

Qualifications

• Extensive experience in a regulated environment such as Pharmaceutical Manufacturing.
• Experience in quality audits and use of Quality Management Systems.

Responsibilities

• Support the Quality Assurance Manager in maintaining Quality Assurance functions.
• Engage with colleagues regarding Quality system elements and compliance.
• Lead quality review meetings and facilitate investigations into adverse events.

Skills

Quality Management

Communication

LEAN principles

Education

Masters level qualification

Basic management qualification

Tools

Microsoft Office

Job description

Whether your background is in pharmaceutical manufacturing or any other medical quality management or auditing field, few organisations offer the impact of NHS Blood and Transplant. You will work with teams across the country to implement best practices, ensuring our blood, tissue, and organ donations safely save lives.

Main duties of the job

In this role, you will support the Quality Assurance Manager (QAM) in maintaining and developing the site’s Quality Assurance functions. Your responsibilities include:

1. Engaging with colleagues at various levels regarding all elements of the Quality system, including adverse events, audit non-conformities, change control & validation, concessionary issues, recalls, and batch release in Liverpool.
2. Developing relationships with external organisations, including regulators, and ensuring external requirements are incorporated into the Quality system safely.
3. Supporting departments to maintain compliance with standards regulated by MHRA, HTA, and CQC.
4. Producing reports and leading quality review meetings with department managers, and facilitating investigations into adverse events to identify root causes and prevent re-occurrence.
5. Participating in Operational Improvement initiatives using LEAN principles to identify and implement service improvements.

About us

NHS Blood and Transplant is a vital part of the NHS, with a team of over 6,000 dedicated staff committed to saving and improving lives through donations of blood, organs, tissues, and stem cells. Our core values are Caring, Expertise, and Quality, guiding us to deliver exceptional service and make a meaningful difference. We strive to create an inclusive workplace that reflects the diverse communities we serve and encourage applications from all sectors of the community.

Job responsibilities

Please refer to the attached recruitment profile for a detailed Job Description and Person Specification, which outlines the personal attributes required for the role. You will need to demonstrate these throughout the recruitment process.

Person Specification

Qualifications

• Masters level qualification or equivalent relevant experience and knowledge.
• Basic management qualification or relevant experience in managing others.
• Commitment to ongoing Professional Development (CPD).

Experience

• Extensive experience in a regulated environment such as Pharmaceutical Manufacturing.
• Experience in quality audits and use of Quality Management Systems.
• Understanding of UK legislation and guidelines such as GMP, Blood Transfusion guidelines, ISO15189, GDPR, and FOI.
• Proficiency with IT systems including Microsoft Office (Word, Excel, PowerPoint).