Assistant Process Operator

Southern Water; Chatham; On-site; GBP 26,000 - 27,000; Full time

Job summary

An established industry player seeks an Assistant Process Operator to maintain the security and operation of water supply sites. This role offers the chance to work outdoors, manage your own workload, and contribute to essential services for communities. With a competitive salary and a robust benefits package, including a company van and generous leave, this is an excellent opportunity for those looking to grow and develop in a supportive environment. If you have a strong work ethic and a willingness to learn, this role could be the perfect fit for you.

Benefits

Company van and fuel card

25 days’ annual leave plus Bank Holidays

Pension contributions up to 11%

Company and performance-related bonus

Life assurance equal to 4x salary

Health Cash Plan

Discounts with over 800 retailers

Digital GP service

Two paid volunteering days per year

Cycle to work scheme

Qualifications

• Strong attention to detail and record-keeping.
• Ability to work independently and manage workload.

Responsibilities

• Monitor sites for water quality and escalate issues.
• Ensure site security, safety, and hygiene standards are met.

Skills

Attention to detail

Communication skills

Problem-solving

Education

GCSEs or equivalent

Job description

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Closing Date

2025-05-12

Job Title: Assistant Process Operator

Location: Chatham (Medway East) to Isle of Sheppey, Kent – you will need to be willing to travel across multiple sites and hold a full, valid UK driving licence.

Contract Type: Permanent

Hours: 38 hours per week

Salary: £26.258 per annum

Ideally, you will be based in or around the Kent area, particularly near Chatham & Isle of Sheppey

At Southern Water, you’ll enjoy structured hours, stability, and the opportunity to develop your skills with a company committed to building a greener, more sustainable future.

Your experience — whether from within the water industry or from other sectors — is valuable to us. We welcome applications from those with outdoor working experience or strong transferable skills who are keen to learn and grow with us.

In return, you’ll benefit from a competitive base salary of up to £26,566.80, plus a generous benefits package, including:

• Company van (for business use only) and fuel card
• 25 days’ annual leave plus Bank Holidays
• Pension contributions up to 11%
• Company and performance-related bonus
• Life assurance equal to 4x salary
• Health Cash Plan
• Discounts with over 800 retailers
• Digital GP service
• Two paid volunteering days per year
• Cycle to work scheme
• Study support for job-related qualifications
• Salary sacrifice electric car scheme (after 6 months’ service)
• Occupational health support
• And much more
  
  

About The Role

You will be responsible for maintaining the security, safety, and operation of reservoirs and water supply sites across your assigned area, helping to protect water quality and maintain essential services for our customers and communities.

You’ll have the freedom and flexibility to manage your own workload across sites, with support always available from your team when needed. You’ll spend most of your time working independently outdoors — ideal if you enjoy being outside and managing your day with a good balance of responsibility and autonomy.

Your Day-to-day Responsibilities Will Include

• Monitoring sites for any events that could impact water quality and escalating issues when necessary
• Ensuring site security, safety, and hygiene standards are consistently met
• Completing hazard reporting and supporting health and safety compliance
• Keeping detailed, accurate records to meet regulatory (ISO) compliance
• Communicating effectively with contractors and internal teams such as maintenance
• Managing your assigned sites diligently, escalating issues when needed
• Lone working safely and effectively, with occasional collaboration across sites
  
  

You Will Be

• Comfortable working outdoors in all weather conditions
• Organised, diligent, and able to manage your own workload independently
• Confident to report problems, escalate issues, and ask for support when needed
• Open to change and eager to learn new processes and standards
• A clear communicator, able to work collaboratively with colleagues and contractors
• Practical, proactive, and responsible, always putting health and safety first
• Resilient, with a good sense of humour and a positive attitude to challenges
  
  

Essential

• Valid UK Manual Driving Licence
• GCSEs (or equivalent experience) with strong attention to detail and record-keeping
  
  

While water industry experience would be an advantage, it is not essential — if you bring outdoor working experience, a strong work ethic, and the right attitude, we’ll provide all the training you need.

Does this sound like you? Even if you don’t meet every single requirement, we encourage you to apply. We’re committed to finding practical solutions to support flexible working wherever possible.

Join our Water Supply Team and build a career with Southern Water — supporting customers, communities, and the environment.

The next stage of the recruitment process will be an assessment day which will be taking place on Tuesday the 20th of May.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Utilities

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