Assistant Porter Manager B4

NHS National Services Scotland; Greenock; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Employee Assistance Programme

Cycle to Work Scheme

Bursary scheme

Learning and development opportunities

NHS Pension Scheme

Salary Sacrifice Car Benefit Scheme

Holiday entitlement enhancements

NHS discounts

Counselling and wellbeing support

Job summary

NHS Greater Glasgow and Clyde (NHSGGC) is seeking a dedicated portering services manager to lead high-quality transport support within Inverclyde Royal Hospital. The role focuses on safe patient transfer, stock control, and service improvement across wards and departments.

The post requires operational experience, strong communication, and a proactive approach to staff development and safety compliance. Visa sponsorship may be considered.

Qualifications

• Relevant facilities qualification or equivalent.
• Operational experience in facilities or portering services.
• Strong communication, organisational, and administrative skills.
• Budget management knowledge and cost controls.
• IT skills for reporting, spreadsheets, and email.

Responsibilities

• Manage departmental budgets, staffing costs and overtime.
• Monitor stock levels and control spending.
• Ensure quality, health & safety and infection control standards.
• Investigate complaints and resolve operational issues.
• Review risk assessments and standard operating procedures.
• Manage staff performance, absence, discipline and development.
• Lead recruitment and workforce planning activities.
• Ensure compliance with NHS policies and procedures.
• Maintain effective communication with staff and service users.
• Plan and implement service improvements and new developments.
• Undertake additional duties and projects as required.

Skills

Budget management

Staff management

Communication

Health and safety

Infection control

Education

Facilities qualification (City & Guilds / HND)

Tools

IT literacy

Microsoft Excel

Email systems

Job description

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The role:

This role aims to provide a high-quality portering service to the hospital, ensuring the safe and efficient transport of patients, materials, equipment, stores, and other resources between wards, departments, and associated hospital areas. The post holder is responsible for managing and developing portering services, ensuring high standards of service delivery, compliance, staff management, and operational performance.

NHS Greater Glasgow and Clyde (NHSGGC) may be able to provide visa sponsorship for certain roles, subject to the post meeting the relevant eligibility criteria. Sponsorship is not guaranteed and will be determined on a case-by-case basis following interview and during the pre-employment verification process. Applicants must state their current right to work in their application.

Please see below for more details:

Skilled Worker visa and Health and Care Worker visa

Duration, Location, and Working Pattern:

Permanent, Full-time

Shift pattern - 36 hours, Monday to Friday

Base location - Inverclyde Royal Hospital

Key responsibilities:

• Manage departmental budgets, staffing costs, and overtime.
• Monitor stock levels and control spending.
• Ensure quality, health & safety, and infection control standards are met.
• Investigate complaints and resolve operational issues.
• Review risk assessments and standard operating procedures.
• Manage staff performance, absence, discipline, and development.
• Lead recruitment and workforce planning activities.
• Ensure compliance with NHS policies and procedures.
• Maintain effective communication with staff and service users.
• Plan and implement service improvements and new developments.
• Undertake additional duties and projects as required.

Knowledge, training, qualifications and/or experience required to do the job:

• Relevant facilities qualification (e.g., City & Guilds, HND, or equivalent).
• Practical operational experience.
• Strong communication, organisational, and administrative skills.
• Financial and budget management knowledge.
• IT skills, including reports, spreadsheets, and email systems.
• Knowledge of NHS policies, health & safety, infection control, and risk management.
• Commitment to staff training, development, and continuous improvement.
• Flexible and adaptable approach to work.

What we offer:

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

Interested?

If you would like to find out more, we would love to hear from you.

For an informal discussion, please contact:
Cornelia Ferguson, Site Facilities Manager - [e-mail] - 01475 524228

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates

This post may close early due to the volume of response. Please submit your application form as soon as possible.

AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.

• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
• Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
• Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.