Assistant Porter Manager B4

NHS Scotland; Greenock; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

NHS discounts

Employee support programmes

Job summary

NHS Greater Glasgow and Clyde (NHSGGC) is seeking a role to provide a high-quality portering service across the hospital estate. Based at Inverclyde Royal Hospital, you will ensure safe transport of patients and resources, manage budgets, and lead service improvements in a busy NHS environment.

The post involves managing staff, ensuring compliance with NHS policies, and developing portering services with a focus on quality and safety.

Qualifications

• Relevant facilities qualification (e.g., City & Guilds, HND, or equivalent).
• Practical operational experience.
• Strong communication, organisational, and administrative skills.
• Financial and budget management knowledge.
• IT skills, including reports, spreadsheets, and email systems.
• Knowledge of NHS policies, health & safety, infection control, and risk management.
• Commitment to staff training, development, and continuous improvement.
• Flexible and adaptable approach to work.

Responsibilities

• Manage departmental budgets, staffing costs, and overtime.
• Monitor stock levels and control spending.
• Ensure quality, health & safety, and infection control standards are met.
• Investigate complaints and resolve operational issues.
• Review risk assessments and standard operating procedures.
• Manage staff performance, absence, discipline, and development.
• Lead recruitment and workforce planning activities.
• Ensure compliance with NHS policies and procedures.
• Maintain effective communication with staff and service users.
• Plan and implement service improvements and new developments.
• Undertake additional duties and projects as required.

Skills

Communication skills

Organisational skills

Administrative skills

IT skills

Education

Facilities qualification

Tools

Office software

Job description

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non‑clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The Role

This role aims to provide a high-quality portering service to the hospital, ensuring the safe and efficient transport of patients, materials, equipment, stores, and other resources between wards, departments, and associated hospital areas. The post holder is responsible for managing and developing portering services, ensuring high standards of service delivery, compliance, staff management, and operational performance.

NHS Greater Glasgow and Clyde (NHSGGC) may be able to provide visa sponsorship for certain roles, subject to the post meeting the relevant eligibility criteria. Sponsorship is not guaranteed and will be determined on a case‑by‑case basis following interview and during the pre‑employment verification process. Applicants must state their current right to work in their application.

Duration, Location, and Working Pattern

• Permanent, Full‑time
• Shift pattern - 36 hours, Monday to Friday
• Base location - Inverclyde Royal Hospital

Key Responsibilities

• Manage departmental budgets, staffing costs, and overtime.
• Monitor stock levels and control spending.
• Ensure quality, health & safety, and infection control standards are met.
• Investigate complaints and resolve operational issues.
• Review risk assessments and standard operating procedures.
• Manage staff performance, absence, discipline, and development.
• Lead recruitment and workforce planning activities.
• Ensure compliance with NHS policies and procedures.
• Maintain effective communication with staff and service users.
• Plan and implement service improvements and new developments.
• Undertake additional duties and projects as required.

Knowledge, training, qualifications and/or experience required to do the job

• Relevant facilities qualification (e.g., City & Guilds, HND, or equivalent).
• Practical operational experience.
• Strong communication, organisational, and administrative skills.
• Financial and budget management knowledge.
• IT skills, including reports, spreadsheets, and email systems.
• Knowledge of NHS policies, health & safety, infection control, and risk management.
• Commitment to staff training, development, and continuous improvement.
• Flexible and adaptable approach to work.

What We Offer

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom‑based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

Interested?

If you would like to find out more, we would love to hear from you.

For An Informal Discussion, Please Contact

Cornelia Ferguson, Site Facilities Manager
[e-mail]
01475 524228

Details on how to contact the Recruitment Service and the Recruitment Process:

This post may close early due to the volume of response. Please submit your application form as soon as possible.

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NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full‑time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community

We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

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