Assistant Operations Manager (Parks)

Newcastle City Council; Newcastle upon Tyne; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

LGPS

Up to 29 days annual leave

Flexi-time scheme

Cycle to Work scheme

Wellbeing package

Staff discounts and benefits

Job summary

Newcastle City Council is seeking a proactive Parks Operations role to manage and enhance Newcastle's 33 parks and green spaces. Working with the Operations Manager Parks, you will support a dedicated team of Park Rangers and help deliver efficient, value-for-money services across heritage, urban and rural sites.

The role focuses on developing relationships with Friends groups and stakeholders, adopting new technology and processes, and driving continuous improvement within budget.

Qualifications

• Proactive approach to problem solving.
• Commitment to continuous improvement.
• Ability to build positive relationships with community groups and partners.

Responsibilities

• Plan and deliver efficient operational services for parks and green spaces.
• Assist in managing 33 parks and green spaces, including heritage and urban areas.
• Help implement new technology, systems and processes to improve performance.
• Develop and maintain relationships with Friends of Park groups and stakeholders.

Skills

Organisational skills

Problem solving

Stakeholder engagement

Team leadership

Tools

Park management software

Job description

This is an exciting opportunity to play a key role in managing and enhancing some of Newcastle's most valued public spaces. As the Council continues to invest in parks, green spaces, biodiversity, and community facilities, you will help deliver improvements that make a real difference to residents, visitors, and local communities. Working closely with the Operations Manager Parks, you will support the leadership and development of a dedicated team of Park Rangers and assist in the management of our diverse portfolio of 33 parks and green spaces. These include heritage parks, urban and rural parks, nature reserves, and recreational spaces. You will support the planning and delivery of efficient operational services, helping to implement new technology, systems and processes that improve performance and enable effective service delivery within budget. The role requires a proactive approach to problem solving, strong organisational skills, and a commitment to continuous improvement. You will be involved in developing and maintaining positive relationships with Friends of Park groups, community organisations, volunteers, and other stakeholders.

Newcastle's parks are highly valued, with four Green Flag Award-winning sites and a rich mix of recreational, heritage, and natural environments. They provide opportunities for physical activity, relaxation, learning, biodiversity conservation, and community events throughout the year.

Our Parks & Allotments team is based in Heaton Park and Jesmond Dene and the service operates between 8am to 4.30pm Monday to Friday, with some occasional weekend and Bank Holiday working. As part of the ambitious Neighbourhoods, Waste & Parks division we are committed to continuous improvement, innovation and workforce development. Actively supporting apprenticeships, training and career progression opportunities for our employees. What's in it for you?

• Competitive salary
• Attractive Local Government Pension Scheme (LGPS)
• Up to 29 days annual leave per year
• Access to the Council's flexi-time scheme
• Opportunity to purchase additional annual leave
• Cycle to Work scheme
• Salary sacrifice home electronics scheme
• Enhanced rates for weekend and bank holiday working
• Access to a comprehensive wellbeing package, including a free confidential Health Assured Employee Assistance Programme.
• A wide range of staff discounts and benefitsExcellent learning and development opportunities to help you build your career and achieve your full potential

The successful candidate will be able to demonstrate how they meet the essential and desirable criteria detailed within the person specification. Candidates must be willing to undertake the required training if appointed