Assistant Operations Manager

TieTalent; London; On-site; GBP 30,000 - 38,000; Full time

Benefits offered by this job

Bonus Scheme

30% staff discount

Learning and Development opportunities

28 days holiday including Bank Holidays

Refer a friend scheme

Job summary

A department store group in London is seeking an Assistant Operations Manager. This full-time role involves ensuring Health and Safety compliance and providing effective loss prevention services. Ideal candidates will have strong leadership skills, experience in fast-paced environments, and the ability to remain calm in emergencies. The position offers a great working environment and various employee benefits, including a bonus scheme and staff discounts.

Qualifications

• Experience in a fast-paced role within a similar environment.
• Ability to remain calm and professional in emergencies.
• Confidence to promote Loss Prevention/Health and Safety.
• Attention to detail.
• Ability to stay calm and professional in emergencies.
• Ability to promote Loss Prevention and Health & Safety and train staff.
• Excellent organisational skills.

Responsibilities

• Ensure compliance for Health and Safety and Loss Prevention.
• Develop relationships across all store levels.
• Manage external operational contractors.
• Be the main contact for external operational contractors.

Skills

Leadership

Communication

Attention to Detail

Organizational Skills

Emergency response

Job description

Overview

Join to apply for the Assistant Operations Manager role at TieTalent.

Morleys Department Store in Bexleyheath is part of Morleys Stores Group, an independent group of seven department stores based in and around London. Each store has its own heritage and location within the local communities, and we continue to be the go-to destination for premium fashion and houseware on our high streets. We are proud to continue the tradition of excellent customer service delivered through our fantastic teams.

The Assistant Operations Manager role is a full-time position, 42 hours per week, on a 5 days out of 7 contract.

Responsibilities

• You will be responsible for Health and Safety/Facilities & Loss Prevention within the store, ensuring compliance across the store.
• You will need to provide an effective loss prevention service to both customers and staff within the store, including investigations, in-store systems and accident reporting.
• You must be a good communicator, able to develop relationships at all levels.
• You will be the main point of contact within the store for external operational contractors.

Qualifications

• Able to demonstrate previous experience of working in a fast-paced role within a similar environment.
• Have strong leadership skills.
• Flexible in this varied role.
• Be able to pay attention to detail.
• You must have the ability to remain calm and professional in all emergency situations and be able to react to operational emergencies.
• Have the confidence to promote Loss Prevention/Health and Safety across the store, be able to train the store team to increase loss prevention awareness.
• Have excellent organisational skills.

In return we offer

• A great working environment with quality breakout areas.
• Bonus Scheme
• 30% staff discount that can be used in all our stores and 20% with most of our concession partners.
• L&D opportunities including eLearning and Apprenticeships
• 28 days holiday including Bank Holidays.
• Refer a friend scheme.