Assistant Operations Manager

Amey; Glasgow; On-site; GBP 35,000 - 42,000; Full time

Benefits offered by this job

Company car/Car allowance

Career development

Training opportunities

Pension

Holiday entitlement

Job summary

Amey in Glasgow is seeking an Assistant Operations Manager to lead a team of around 50 cleaning colleagues across the Glasgow Schools Account. You will support the Operations Manager and ensure high standards of service delivery, safety and customer satisfaction.

The role is site-based, 37.5 hours per week, Monday to Friday with some flexibility, and offers a competitive salary along with a company car or car allowance. This is a people-focused leadership position within education facilities.

Qualifications

• Proven ability to lead large operational teams in facilities management, cleaning, or soft services.
• Experience managing attendance, welfare, employee relations and performance.

Responsibilities

• Support the Operations Manager in the day-to-day running of the Glasgow Schools Account.
• Lead and develop a team of approximately 50 cleaning operatives, ensuring high engagement, performance and service delivery.
• Drive operational excellence across multiple school sites, ensuring contractual standards, KPIs and compliance are met.
• Build strong relationships with school leadership teams and stakeholders, acting as a trusted operational partner.
• Conduct regular audits, inspections and reviews to maintain quality standards and identify improvement opportunities.
• Support workforce planning, recruitment, training and resource deployment for effective service delivery.

Skills

People management

Leadership

Stakeholder management

Communication

Organisational skills

Driving Licence

Facilities Management

Job description

Location: Glasgow Schools Account (Site Based)

Salary: Competitive Salary + Company Car/Car Allowance

Hours: 37.5 hours per week

Shift Pattern: Monday to Friday, with flexibility required to meet business needs.

Join Our Team

We are excited to offer a number of fantastic opportunities for Assistant Operations Managers to join our Glasgow Schools Account.

This is a key leadership role supporting the day-to-day delivery of Facilities Management services across a portfolio of schools in Glasgow. Working alongside the Operations Manager, you will play a vital role in ensuring high standards of service delivery, customer satisfaction and operational excellence across our education estate.

Leading a workforce of approximately 50 cleaning colleagues, you will help create safe, clean and welcoming environments for students, staff and visitors. This is an excellent opportunity for a people-focused leader who enjoys building high-performing teams, improving service standards and making a real difference within local communities.

What You Will Do

• Support the Operations Manager in the day-to-day running of the Glasgow Schools Account.
• Lead and develop a team of approximately 50 cleaning operatives, ensuring high levels of engagement, performance and service delivery.
• Drive operational excellence across multiple school sites, ensuring contractual standards, KPIs and compliance requirements are consistently achieved.
• Build strong relationships with school leadership teams and key stakeholders, acting as a trusted operational partner.
• Conduct regular audits, inspections and reviews to maintain quality standards and identify opportunities for improvement.
• Support workforce planning, recruitment, training and resource deployment to ensure effective service delivery across the account.

What You Will Bring

• Strong people management and leadership skills.
• Experience managing large operational teams within a Facilities Management, Cleaning or Soft Services environment.
• Proven ability to manage attendance, welfare, employee relations and performance matters.
• Excellent communication and stakeholder management skills.
• Strong organisational skills with the ability to manage multiple priorities.
• Full UK Driving Licence.

• Cleaning or Facilities Management background.
• Experience working within education, PFI or public sector environments.
• IOSH Managing Safely qualification or willingness to obtain.
• Facilities Management or Operational Management qualification.
• Experience working within KPI and SLA-driven contracts.

Behaviours

• Collaborative and supportive leadership style.
• Customer focused approach.
• Proactive and solutions orientated.
• Accountable and results driven.
• Adaptable to changing operational demands.

Inclusive Hiring

At Amey, we recognise that no candidate will meet every requirement. If you have most, but not all, of the skills and experience listed above, we would still love to hear from you. We may be able to provide development and training to support your growth and career progression.

Security Clearance

Due to the nature of this role within an education environment, successful candidates will be required to complete the appropriate pre-employment screening and obtain an Enhanced PVG check.

Why Join Amey?

At Amey, we're committed to supporting our people to thrive.

When you join us, you'll benefit from:

• Competitive salary and company car/car allowance.
• Career development and progression opportunities across the wider Amey business.
• Access to training, professional qualifications and leadership development programmes.
• Company pension scheme.
• Minimum holiday entitlement plus bank holidays.
• Flexible benefits package.
• Employee assistance programme and wellbeing support.
• Access to a range of employee discounts and rewards.

About Amey

Amey is a leading provider of full life-cycle engineering, operations and decarbonisation solutions, for transport infrastructure and complex facilities. Working for public and private sector customers, we deliver sustainable infrastructure solutions that enhance life and protect our shared future.

Our people are driven by a shared purpose to create better places to live, work and travel. By combining exceptional expertise with a commitment to innovation and sustainability, we help our clients deliver lasting positive change for the communities they serve.

Diversity, Inclusion & Accessibility

At Amey, we are committed to Inclusion and Diversity. We welcome applications from candidates of all backgrounds and are proud to be an equal opportunities employer.

As a Disability Confident employer, we are committed to creating an inclusive recruitment process and working environment. If you require any adjustments during the application or interview process, please let us know and we will be happy to support you.

Proud member of the Disability Confident employer scheme

Company: Amey Hours: Full-time Location: Glasgow, G14 9YE Working pattern: On-site Job type: Permanent Posting date: 8 Oct 2026 Closing date: 7 Nov 2026