Assistant Night Manager, Hotel du Vin

Malmaison Hotel Du Vin Holdings Limited; Newcastle upon Tyne; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prominent UK hospitality group seeks an Assistant Night Manager for their Newcastle upon Tyne location. You will oversee hotel operations from night until dawn, ensuring guest satisfaction and adherence to brand standards. Ideal candidates will have a passion for high-level service and the desire for career growth within hospitality. Competitive pay and numerous staff perks like discounted rooms and wellness programs are provided to enhance the employee experience.

Benefits

Discounted staff room rates

Fully funded apprenticeship programs

High Street discounts

Employee assistance program

Wellness campaign activities

Loyalty bonus after 6 months

Qualifications

• High standards in customer service and guest management.
• Hands-on role with focus on guest expectations.
• Interest in internal development and career progression.

Responsibilities

• Oversee hotel operations from sundown to sunrise.
• Manage guest expectations and brand standards.
• Create memorable experiences for guests.

Job description

Job title: Assistant Night Manager, Hotel du VinRate of pay / Hours:Contract Type:Location:Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Hotel du Vin

Are high standards second nature to you? Do you love people and making guests smile everyday knowing you have delivered celebrity service? Do you want to be part of something different, working with the best food, drink and a brand you will be proud of? We love Food, Wine and Cocktails - almost as much as you do!

Responsibilities

You as Assistant Night Manager will oversee the running of the hotel from sundown to sunrise. This is a hands on role managing the guest expectations and ensuring the standards of the brand are maintained.

We create memories that the guest will never forget. This could be the next step for you into a Head of Department position within Hotel du Vin – we actively encourage internal development and progression, Onwards and Upwards.

Benefits

In addition to competitive rates of pay we offer:

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much much more
• Cycle to work scheme – save up to 40% on a wide range of bikes
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
• Referral schemes that pay up to £1500 (just for getting your mates jobs!)
• A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
• We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
• We offer a Loyalty Bonus that pays up to 50% of your monthly salary every 6 months – just for doing your job * subject to terms and conditions*
• We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
• We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme – free, confidential advice available 24/7 to you and your family

Sustainability Goals

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
• We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
• We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace

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Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.