Assistant Night Manager - Elevate Guest Experience

Valor Hospitality; Exeter; On-site; GBP 25,000 - 33,000; Full time

Job summary

Valor Hospitality is seeking an Assistant Night Manager for a pivotal night-time role at voco Exeter Science Park. You will deputise for the Night Manager, resolve issues, and keep the hotel running smoothly through the night, delivering exceptional guest experiences.

Join a team focused on development and internal progression, with a strong emphasis on customer care, shift handovers, and maintaining service standards across all night-time operations.

Qualifications

• Experience in front-of-house or reception operations.
• Strong communication and guest service skills.
• Ability to conduct night audits and health & safety checks.

Responsibilities

• Run the night audit and associated reports.
• Carry out health and safety checks during the night.
• Complete night security walks and incident reporting.

Skills

Night shift experience

Front of house

Reception operations

Guest service

Communication

Job description

Valor Hospitality is seeking an Assistant Night Manager for a pivotal night-time role at voco Exeter Science Park. You will deputise for the Night Manager, resolve issues, and keep the hotel running smoothly through the night, delivering exceptional guest experiences.

Join a team focused on development and internal progression, with a strong emphasis on customer care, shift handovers, and maintaining service standards across all night-time operations.