Assistant Meetings & Events Manager - Sheraton Heathrow Hotel

Sheraton Hotels & Resorts; Stockley; Sur place; GBP 29 000 - 35 000; Plein temps

Avantages offerts par ce poste

Bonus up to 10%

Car park

Uniforms & dry cleaning

Dental & eye care

Meal breaks

Wellbeing programs

Learning & development

Hotel discounts

Recognition programs

Mentorship

Global travel opportunities

Team atmosphere

Résumé du poste

Sheraton Heathrow is seeking an Assistant Meetings & Events Manager to lead a dynamic events team and oversee planning, coordination and delivery of corporate conferences, gala dinners, weddings and other celebrations.

You’ll collaborate with kitchen and operations to ensure flawless execution, manage staffing and logistics, and drive outstanding guest experiences while upholding the highest service standards. This role offers a competitive salary and development opportunities.

Qualifications

• Experience in Meetings & Events, Banqueting, Hospitality or F&B operations.
• Strong leadership and team management.
• Excellent communication and organisational abilities.
• Ability to stay calm in a fast-paced environment.
• Passion for delivering outstanding service.
• Experience handling guest enquiries and resolving issues.
• Flexibility to work evenings, weekends and holidays.

Responsabilités

• Lead and inspire the Meetings & Events team during service.
• Ensure events are delivered to high operational standards.
• Coordinate room setups, banquet requirements and logistics.
• Work with kitchen and operations for flawless execution.
• Manage staffing to meet demand and maximise efficiency.
• Monitor stock, equipment and inventories.
• Handle guest feedback professionally and resolve issues quickly.
• Drive exceptional customer service and guest satisfaction.
• Support training and development of team.
• Maintain health, safety and compliance standards.

Connaissances

Leadership

Team management

Communication

Organisational skills

Guest service

Flexibility

Description du poste

• Wellbeing programs

Additional Information

Job Number 26133400

Job Category Food & Beverage & Culinary

Location Heathrow Airport, Colnbrook Bypass, West Drayton Engla UB7 0HJ, United KingdomVIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Management

Pay Range: GBP 32,000 Annual salary

Position Summary

Are you passionate about delivering unforgettable events and creating exceptional guest experiences? Do you thrive in a fast-paced environment where no two days are the same? If so, we'd love to hear from you!

We're looking for an Assistant Meetings & Events Manager to join our dynamic hospitality team and play a pivotal role in bringing events to life. From corporate conferences and gala dinners to weddings and celebrations, you'll help deliver seamless, high-quality experiences that leave a lasting impression on every guest.

We’ll support you in and out of the workplace by offering:

• Competitive rate of pay - £32k plus up to 10% bonus
• Upsells and guest referral incentives uncapped!
• Complimentary car park - worth up to £1,300.00 p/a
• Complimentary uniforms/free dry cleaning - worth up to £1,000.00 p/a
• Dental and Eye care benefits worth up to £1,000.00 p/a
• Paid meal break and free meals on duty
• Team-spirited co-workers
• Encouraging management
• Wellbeing programs
• Learning and development opportunities
• Discounts on hotel rooms and food and beverage
• Recognition programs
• Inspiring career mentors
• Friendly and vibrant team atmosphere
• Network of inspiring business leaders that support development and endless opportunities
• Travel the world with the #1 leader in hospitality (Global Transfers)

JOB ROLE

As Assistant Meetings & Events Manager, you'll be at the heart of our operation, supporting the planning, coordination and delivery of a wide range of events.

• Lead and inspire the Meetings & Events team during service
• Ensure all events are delivered to the highest operational standards
• Coordinate room setups, banquet requirements, and event logistics
• Work closely with the kitchen and operational teams to ensure flawless execution
• Manage staffing levels to meet business demands while maximising efficiency
• Monitor stock, equipment and event inventories
• Handle guest feedback professionally and resolve issues quickly
• Drive exceptional customer service and guest satisfaction
• Support training, coaching and development of team members
• Maintain health, safety and compliance standards across all event spaces

WHAT WE ARE LOOKING FOR

We're searching for an energetic and hands-on leader who enjoys working with people and creating amazing guest experiences.

Essential

• Previous experience within Meetings & Events, Banqueting, Hospitality or Food & Beverage operations
• Strong leadership and team management skills
• Excellent communication and organisational abilities
• Ability to remain calm and focused in a fast-paced environment
• Passion for delivering outstanding service
• Experience handling guest enquiries and resolving challenges professionally
• Flexibility to work evenings, weekends and holidays when required

You’ll Really Stand Out If You Have

• Experience supervising large-scale events
• Knowledge of banquet operations, room setups and event service standards
• Experience training and developing team members
• Strong commercial awareness and understanding of operational budgets
• A genuine passion for hospitality and creating memorable experiences

YOU’RES WELCOME HERE

Our highest priority is making you feel as welcome as our guests. At Marriott International, you'll be appreciated, supported, and provided with opportunities to grow and develop your career.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International.

Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.