Assistant Medical Secretary - Gastroenterology Northern Lincolnshire & Goole NHS Foundation Trust

Northern Lincolnshire and Goole Hospitals NHS Trust; Scunthorpe; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a leading NHS Trust as an Assistant Medical Secretary, where you'll play a crucial role in managing referrals and appointments. This position offers the opportunity to support a diverse team dedicated to delivering high-quality patient care. With a commitment to flexible working and a supportive environment, you'll be empowered to excel in your role while contributing to the well-being of our community. If you're passionate about healthcare administration and want to make a difference, this is the perfect opportunity for you.

Qualifications

• Experience in managing referrals and booking appointments.
• Strong communication skills for handling telephone queries.

Responsibilities

• Manage referrals and booking appointments efficiently.
• Provide general administration support to the wider team.

Skills

Referral Management

Appointment Booking

Telephone Communication

General Administration

Job description

Assistant Medical Secretaries are responsible for the day-to-day management of the referral and treatment administrative processes and are responsible to the Patient Services Team Leader with regards to compliance of all aspects of the Referral to Treatment Access Policy (RTT).

Responsibilities:

1. Managing referrals
2. Booking appointments
3. Telephone queries
4. Overseeing full utilisation of clinics
5. General administration support to the wider team

Northern Lincolnshire and Goole NHS Foundation Trust is part of one of the largest acute and community Group arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.

As a Trust, we are keen to offer and encourage flexible working opportunities to address health and wellbeing and work-life balance for our employees, which will have a positive impact on the care we provide.

We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities.

We strongly value the different perspectives and ideas a diverse workforce brings to deliver better outcomes for our patients. We welcome applications irrespective of people’s age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.

“We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers”.

Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role.

This advert closes on Thursday 12 Dec 2024.