Assistant Manager - UK

TN United Kingdom; St Albans; On-site; GBP 29,000 - 35,000; Full time

Job summary

Join a vibrant and dynamic team as an Assistant Manager at a leading Italian restaurant. In this exciting role, you will lead your team to deliver exceptional customer experiences while supporting the General Manager in daily operations. Enjoy generous discounts on meals, a supportive work environment, and opportunities for career growth. This role is perfect for passionate individuals who thrive in a fast-paced setting and are eager to make a difference. With a focus on fun and togetherness, you will play a key role in creating memorable dining experiences for our guests.

Benefits

50% off meals

Free & discounted menu on shift

Generous tronc system

Wagestream access

Discounts on cinema tickets

Employee Assistance Programme

28 days holiday (pro rata)

Career development opportunities

Company pension contributions

Qualifications

• Experience in a leadership role within a restaurant environment.
• Strong understanding of customer service principles and practices.

Responsibilities

• Assist the General Manager in running the restaurant and managing the team.
• Ensure high standards of customer service and restaurant presentation.
• Support financial targets and monitor business performance.

Skills

Team Leadership

Customer Service

Organizational Skills

Financial Monitoring

Education

High School Diploma

Hospitality Management Degree

Job description

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Calling all Pizza lovers!!.......(Pasta lovers are welcome too)

Assistant Manager starting from £29,000 per annum plus tronc and benefits

As Assistant Manager, you will help the general manager to organise, plan, and run the business. You will coordinate day-to-day responsibilities, be a great leader, aid in team development, and be passionate about your role.

What you'll get:

• Treat yourself and your friends with 50% off at Zizzi & ASK Italian (drinks included)
• Never go hungry with free & heavily discounted menu on shift
• Get rewarded by your customers with a generous tronc system
• Wagestream available to instantly access earned wages
• Make the most of your time off work with discounts on cinema tickets, travel websites, and big brands
• Stay in touch with what's going on through our online Zizzi community, which also provides access to your rotas and payslips
• Need some support? We offer a free Employee Assistance Programme with access to GPs and wellbeing support
• Time for a break with 28 days holiday (pro rata)
• Plenty of opportunities to develop and progress your career
• Plan for the future with company pension contributions

Zizzi Assistant Managers have a significant role. Here's a glimpse:

• When the General Manager is away, you're in charge—running shifts, managing the team, providing feedback, and embodying our culture and values.
• Live and breathe the key ingredients of the Zizzi customer service journey and coach your team to do the same.
• Become an expert and be passionate about our menu. Italian food is central to our identity, and you'll ensure only perfect plates leave your kitchen.
• Support the General Manager in achieving financial targets and monitor business performance.
• Ensure the restaurant always looks fabulous.

All of this through our Zizzi Values—what matters to us:

Growth: You aim to improve constantly, seeking growth as a team, in our business, and in our contributions to the world.

Individuality: You celebrate differences and take pride in what makes us unique, encouraging everyone to be their best selves.

Drive: You make it happen by adapting to challenges, avoiding shortcuts, and motivating others to strive for more.

Togetherness: You want to be part of more, always supporting each other through challenges and successes.

Fun: You enjoy everyday moments, balancing seriousness with a sense of fun.