Assistant Manager - UK

TN United Kingdom; Nottingham; On-site; GBP 30,000 - 36,000; Full time

Job summary

A leading restaurant chain in the UK is seeking an Assistant Manager to support the General Manager in daily operations. The role involves team leadership, customer service excellence, and ensuring high standards of food quality. Enjoy various perks including discounts and career development opportunities.

Benefits

50% discount at Zizzi & ASK Italian

Free and discounted menu on shift

Reward system through customer tips

Wagestream access for wage withdrawal

Discounts on cinema tickets and travel

Free Employee Assistance Programme

28 days holiday (pro-rata)

Career development opportunities

Company pension contributions

Qualifications

• Strong leader supporting team development.
• Expert on menu quality and presentation.

Responsibilities

• Managing shifts in absence of General Manager.
• Delivering excellent customer service and coaching team.
• Supporting financial targets and business performance.

Skills

Leadership

Customer Service

Team Development

Job description

Assistant Manager starting from £30,880 per annum plus tronc and benefits

As Assistant Manager, you will assist the general manager in organizing, planning, and running the business. You will coordinate daily responsibilities, be a strong leader, support team development, and be passionate about your role.

What you'll get:

• 50% discount at Zizzi & ASK Italian for you and your friends (drinks included)
• Free and heavily discounted menu on shift to ensure you never go hungry
• Reward system through generous customer tips (tronc)
• Wagestream access to instantly withdraw earned wages
• Discounts on cinema tickets, travel websites, and big brands for your leisure
• Access to rotas and payslips through our online Zizzi community
• Free Employee Assistance Programme offering GPs and wellbeing support
• 28 days holiday (pro-rata) to enjoy your time off
• Opportunities for career development and progression
• Company pension contributions for your future planning

Zizzi Assistant Managers have key responsibilities, including:

• Managing shifts in the absence of the General Manager, leading the team, providing feedback, and embodying our culture and values
• Delivering excellent customer service and coaching your team to do the same
• Becoming an expert on our menu, ensuring quality and presentation of Italian dishes
• Supporting the General Manager in achieving financial targets and monitoring business performance
• Maintaining the restaurant's appearance and standards

Our Zizzi Values:

Growth: Strive to improve daily, contributing to personal, team, and business growth.

Individuality: Celebrate differences and encourage everyone to be their best selves.

Drive: Take initiative, adapt to challenges, and motivate others to achieve more.

Togetherness: Support each other, embrace challenges, and enjoy shared successes.

Fun: Enjoy your work and maintain a positive, lighthearted atmosphere.

We are Zizzi: A family that values teamwork, inclusivity, and customer satisfaction.