Assistant Manager - The Bell & Crown, Chiswick

Fuller's; London Borough of Hounslow; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Food & drink discount

Weekly tips

Hotel stays discount

Healthcare cash plan

Wagestream access

Induction & training

Job summary

Fuller’s The Bell and Crown in Chiswick, London, invites applications for an Assistant Manager to lead daily operations and deliver warm, welcoming service to a diverse crowd.

You will manage front-of-house and kitchen coordination, train and support team members, handle guest feedback, and contribute to the pub’s growth while upholding Fuller’s values of family, quality, and continuous improvement.

Qualifications

• Create a friendly atmosphere for the team and customers.
• Hands-on leader who can manage day-to-day operations.
• Confident manager with strong decision-making skills.
• Thrives in a fast-paced environment.
• Keen to learn new skills through industry-leading training.
• Excellent communication and customer service.

Responsibilities

• Lead daily operations and maintain a welcoming, efficient front-of-house.
• Support staff training and development to uphold service standards.
• Handle guest feedback and ensure consistent guest satisfaction.
• Collaborate with kitchen and service teams to optimise smooth service.

Job description

Join Fuller’s: Where the true you thrives and diversity is embraced. At Fuller’s we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next? – define the essence of who we are.

Set right on the bank of the Thames, The Bell and Crown is a country pub in the city. It serves fresh food and real ales to a diverse Chiswick crowd, and maintains a warm, welcoming atmosphere.

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller’s Family
• Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.

What we look for in an Assistant Manager:

• Ability to create a friendly atmosphere for the team and customers.
• A hands-on leader with the ability to manage the day-to-day running of the business.
• A confident manager with great decision-making skills.
• Enjoy working in a fast-paced environment.
• Interest in learning new skills to enhance your career with our industry leading training and development.
• Great communication skills
• Passion for fresh food, great wines, and engaging service.